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Contact iGourmet Customer Service

How to Reach a Person at iGourmet

Verified Contact Information

Toll-Free Number:

  • 1-877-446-8763
Call customer service
Send Message

iGourmet Emails:

Customer Service
Events/ Guest Relations

iGourmet Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular iGourmet Phone Number
1 (877) 446-8763
Most Popular iGourmet Email Address
cservice@igourmet.com
Issue Resolution Rate
Low (8% reported full resolution)
Contact Method Distribution
95% phone, 5% email
Common Reasons for Contact
Request for information, product/ service, shipping and delivery
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact iGourmet?

Most Popular Number:

(877) 446-8763
Total calls: 19 Issue resolved: 1 Last call: Apr 19, 2023

The support number of the iGourmet customer service is (877) 446-8763. When looking for gourmet food, you may wonder about the taste, quality, and expiry date of certain products. You can ask all these questions and even more to the customer care team representative during the communication via phone. The line can be used within the iGourmet hours. The telephone number can be busy during the peak hours.

The iGourmet email is cservice@igourmet.com. This inbox is for updates on service types, food categories, and descriptions. When you want to place an order for the party, use the email address events@igourmet.com. Customers can receive digital documents during communication with the iGourmet support via phone. The location of the corporate office is 220 Oak Hill Road, Mountain Top, Pennsylvania 18707, United States. You can ask questions and send correspondence to the iGourmet address.

iGourmet hours are Monday through Friday from 9 a.m. to 5 p.m. EST. The operation time of the company may vary during national holidays and weekends for the customer service specialists. Clients can check the current business schedule on the iGourmet site or call the specialists for details. The online shop is available 24/7.

The iGourmet website is the online catalogue where you can find different categories of food. You can open the site and browse the menu. All clients have the chance to create an account and manage orders online. The online chat icon is placed on the right side of the page. You can click it to launch the iGourmet AI assistant, which generates answers in a few clicks.

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Contact Information

iGourmet Website:

iGourmet Help Center:

Corporate Office Address:

igourmet
220 Oak Hill Road
Mountain Top, Pennsylvania 18707
United States

Other Info (opening hours):

Mon – Friday, 9am – 5pm Eastern

* Customer Service hours are extended during Holidays

More contact details

Summary of iGourmet Customer Service Calls

19 TOTAL
CALLS
00:00 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call iGourmet?

Request for Information Question:

  • “Place order”
  • “To check product shipment”
  • “How to put a gift message on your online order”

Shipping and Delivery Question:

  • “Sent wrong shipping address”
  • “My package wasn't delivered”
  • “Delivery check on an order that was to arrive today”

Product/ Service Question:

  • “Food received too late spoiled”

Other Question:

  • “I know sender”
  • “Where are my 2 Christmas cheese orders???!”
  • “Track order”

About

Summary

Igourmet is an online store that provides a wide range of gourmet gifts, specialty foods and imported cheeses. The company was founded in 1918. More than 100 years of experience at the market make Igourmet one of the most reliable gourmet providers to deal with. Since 1997, when online store started, the company has been dedicated to providing high quality services and products. The assortment of products offered by Igourmet includes balsamic vinegar, caviar, wide range of cheeses, puddings, oils, coffee, tea, meat, nuts, sea salt, truffles, tuna, and many more. If you are longing to taste sophisticated find or impress someone you love, Igourmet is what you need.

iGourmet reviews and complaints

iGourmet is ranked 382 out of 3247 in Food Manufacturers category

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