Portland, Oregon
3 comments
100% full Not resolved

This CA company, If Only, Inc., hired us to do a furniture assessment on a large sofa that they had shipped to a couple in Clackamas, OR.The arm of the sofa was cracked in two places and the finish was damaged.

We conveyed to the company that the sofa could not be repaired by us. It was made out of a non-wood product and that we only work with wood. They then contacted us again and insisted that we make the repair. We again returned to the home and once again assessed that we could not do this repair.

The sofa was made out of a pressed composite material with a spray on two-tone faux wood finish. We charge them $50.00 for the two trips out to Clackamas and gave them our assessment both times.

To this date we have not been paid the $50.00 nor will anyone return our calls or e-mails.The owner's were attempting to get a replacement sofa but we have not heard if that has happened.

Review about: Sofa.

I didn't like: Their customer service, Their process of paying vendors, Quality of their work, Prices where high.

Review #583861 is a subjective opinion of a user.

1.0
Website
Price Affordability
Staff
Customer service
PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Problems with payment / $50
Preferred solution Not specified

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Anonymous
#1112763
I ALSO HAD BAD DEALINGS WITH THIS COMPANY. I MADE A DELIVERY FOR THEM AND AS OF 2 YEARS I HAVEN'T RECIEVED PAYMENT.
Anonymous
to Anonymous #1113245
I feel your pain. I wasn't even sure they were still in business. Was this delivery made recently or 2 years ago? I looked them up on corporations and the one I found appears to be out of business. I'm sure we weren't the only 2 companies that did not get payment for our services.
Anonymous
to Anonymous Ridgeland, Mississippi, United States #1184690
I THINK THEY ARE OUT OF BUSINESS. THE LADY I DEALT WITH IS WORKING FOR A COMPANY IN ATLANTA THAT ABSORBED THEM. I HAVE FORGOTTEN HER NAME. I CALLED HER AND SHE HUNG UP WHEN I TOLD HER MY NAME.

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