Contact IDT Energy Customer Service

The IDT Energy customer service email is contactus@idtenergy.com. You can email customer support for general information about the company’s services, enrollment requirements, or billing questions. You can also use this address to inquire about your energy plan and request assistance managing your account. The same IDT Energy contact email can be used for complaints, concerns, and suggestions. The customer care agents will study your comments and appreciate the feedback. Alternatively, you can visit the Contact Us page of the official website to submit your request. Fill out the online form with your contact info and provide the details of your issue in the message box below.

The IDT Energy address to reach the company’s representatives at the corporate headquarters is IDT Energy, Inc., 520 Broad St., Newark, New Jersey 07102, United States. The Legal Department at this office is ready to deal with official documentation, legal notices, and requests. You can also contact the customer service team for general information and billing inquiries. Complaints and suggestions can be sent to this address as well. The support agents will get in touch with you to answer your questions or offer ways to resolve the issue as soon as they have studied your matter. The same address can be used for the Privacy Policy and Data Protection concerns.

To get in touch with the customer service team via the IDT Energy website, click the Contact Support tab on the right and provide the required information to start the chat. Live agents are available to discuss your inquiry within regular business hours, Monday through Friday, between 9 a.m. and 5 p.m. EST.
You can also submit your request via the website. Scroll to the bottom of the homepage and find the Contact option. Complete the online form and describe your issue in the text box below. Here, you can also find the customer care phone number and hours of operation if you prefer communicating over the phone.