Identity Guard Phone Numbers and Emails

Toll-Free Number:

  • (855) 443-7748
Send Message

Customer Service:

  • (800) 452-2541

Breach Services:

  • (888) 283-1725
  • (800) 297-6269
    Employee Benefits
  • (503) 577-2374

Identity Guard Emails:

Breach Services
Customer Service
Employee Benefits
Jobs/ Career
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Government Inquiries
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Identity Guard Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    86% phone 14% email
  • The best phone number to call Identity Guard is 8554437748. 70% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday and Friday, while the shortest are on Tuesday.

  • Be prepared for the call as Identity Guard may ask you for the following information to identify you as a customer: social security number, email or address.

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How to Contact Identity Guard Customer Service?

Most Popular Number:

(855) 443-7748
Total calls: 21 Issues resolved: 2 Last call: Mar 9, 2023

What is the Identity Guard Contact Phone Number?

Identity Guard Customer Service offers a dedicated toll-free phone number, (855) 443-7748, ensuring immediate access to assistance for clients with inquiries or concerns. This helpline is manned by knowledgeable customer service representatives adept at handling a broad spectrum of issues, ranging from account setup to specific queries about identity theft protection services. For clients favoring direct communication with a representative, this toll-free Identity Guard Customer Service Phone Number serves as an exceptional resource. It facilitates prompt issue resolution and query clarification, streamlining the support process.

Identity Guard extends email support to clients who prefer digital communication channels. The customer service Identity Guard Email address,, is an ideal contact method for those with detailed inquiries or specific information to share regarding concerns or issues. When utilizing this email address, it's crucial to provide comprehensive details to enable the customer service team to deliver effective assistance. Including relevant information such as account numbers, the nature of the inquiry or issue, and specific questions Identity Guard Address ensures a more efficient response.

Identity Guard Address is 2553 Dulles View Drive, Herndon, Virginia 20171, United States. This address serves as the central hub for the company's operations, including its customer service department, which handles inquiries and issues from clients.
If you need to send physical mail, such as correspondence or documents related to your account, this is where it should be directed. It's also the location for any official Identity Guard Customer Service documentation or notices that may be sent by the company.

Identity Guard Customer Service prioritizes delivering exceptional assistance, offering operating hours that cater to clients across various time zones. The company's customer service is accessible from Monday through Friday, 8 AM to 11 PM Eastern Standard Time (EST), ensuring assistance is available during late work hours, study sessions, or other daytime commitments. Saturday customer service hours are slightly abridged, spanning 9 AM to 6 PM EST, enabling weekend support for clients. However, the Identity Guard Address is unavailable on Sundays.

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Contact Information

Identity Guard Website:

Identity Guard Help Center:

Corporate Office Address:

Intersections Inc.
2553 Dulles View Drive
Herndon, Virginia 20171
United States

Other Info (opening hours):


Monday – Friday : 8 am -11 pm (EST)

Saturday : 9 am – 6 pm (EST)

Sunday : Closed

Other Location:

15 Network Dr,

Burlington, MA 01803

Mailing Address:

P.O. Box 222455

Chantilly, VA 20153-2455

More contact details

Identity Guard Rating Based on 3 Reviews

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Exchange, Refund and Cancellation Policy
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Summary of Identity Guard Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Identity Guard?

Account Question:

  • “Can't get into my account”
  • “Account not protected”

Request for Information Question:

  • “Identity verification”
  • “Don't know how to login”

Payments and Charges Question:

  • “Payments”
  • “Change payment with new debit card”

Cards Question:

  • “I want to give new credit card information for billing”
  • “Money has been taken off my card twice and i want my refund they took $34.99 each time I'm not understanding”

Return/ Replace Question:

  • “Order return”

Refund Question:

  • “Refund amount”

Shipping and Delivery Question:

  • “Have not received any emails from identity guard for quite a while”

Other Question:

  • “Notice of breach”
  • “Got text”
  • “Disputes”

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