Contact Identity Guard Customer Service
Identity Guard Phone Numbers and Emails
Toll-Free Number:
-
(855) 443-7748
Customer Service:
-
(800) 452-2541
Breach Services:
-
(888) 283-1725
-
(800) 297-6269Employee Benefits
Identity Guard Emails:
How to Contact Identity Guard Customer Service?
Most Popular Number:
| Total calls: 21 | Issues resolved: 2 | Last call: Mar 9, 2023 |
Identity Guard Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Identity Guard is 8554437748. 70% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday and Friday, while the shortest are on Tuesday.
Be prepared for the call as Identity Guard may ask you for the following information to identify you as a customer: social security number, email or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Identity Guard is 8554437748. 70% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday and Friday, while the shortest are on Tuesday.
Be prepared for the call as Identity Guard may ask you for the following information to identify you as a customer: social security number, email or address or zip code.
People call Identity Guard mainly because of account, request for information, payments and charges.
The best email to contact Identity Guard is customercare@identityguard.com. 40% of customers use this email address to address their issues and concerns.
Contact Information
Identity Guard Website:
Identity Guard Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday – Friday : 8 am -11 pm (EST)
Saturday : 9 am – 6 pm (EST)
Sunday : Closed
Other Location:
15 Network Dr,
Burlington, MA 01803
Mailing Address:
P.O. Box 222455
Chantilly, VA 20153-2455
Summary of Identity Guard Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Identity Guard?
Account Question:
- “Can't get into my account”
- “Account not protected”
Payments and Charges Question:
- “Payments”
- “Disputes”
- “Change payment with new debit card”
Request for Information Question:
- “Identity verification”
- “Don't know how to login”
Cards Question:
- “I want to give new credit card information for billing”
- “Money has been taken off my card twice and i want my refund they took $34.99 each time I'm not understanding”
Return/ Replace Question:
- “Order return”
Refund Question:
- “Refund amount”
Product/ Service Question:
- “Identity alert”
Shipping and Delivery Question:
- “Have not received any emails from identity guard for quite a while”
Other Question:
- “Notice of breach”
- “Got text”
- “Verrification”
Compare Identity Guard Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
