Ideal Pet Products Phone Numbers and Emails

Toll-Free Number:

  • (800) 378-4385
    Toll free

Ideal Pet Products Email:

Customer Service
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Ideal Pet Products Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    73% phone 27% email
  • The best phone number to call Ideal Pet Products is 8003784385.

  • The longest wait times are on Thursday, while the shortest are on Friday. The average call time is 1 minute.

  • Be prepared for the call as Ideal Pet Products may ask you for the following information to identify you as a customer: email, phone number or address.

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PissedConsumer Club

Contact Information

Ideal Pet Products Website:

Ideal Pet Products Help Center:

Corporate Office Address:

24735 Avenue Rockefeller
Valencia, California 91355
United States

Other Info (opening hours):

Hours:

Monday – Friday 8AM – 4PM PST (excluding weekends & holidays)

More contact details

Fax:

661-294-8287

Ideal Pet Products Rating Based on 4 Reviews

Rating details

3.5
more details
Customer service
Exchange, Refund and Cancellation Policy
Website
Price Affordability

Rating stats

Rating trend

Summary of Ideal Pet Products Customer Service Calls

12 TOTAL
CALLS
01:09 AVG CALL
DURATION
33% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ideal Pet Products?

Return/ Replace Question:

  • “Need to return door bought at Home Depot through app.”
  • “Need lower replacement frame for dog door not to be confused with the flap.”
  • “Dog door flap replacement”

Product/ Service Question:

  • “My pet door is not working anymore I need it fixed please”

Request for Information Question:

  • “Bought a patio pet door I have questions about.”

Shipping and Delivery Question:

  • “Never received my double cat angled bowls. You charged my Amex”

Other Question:

  • “Ordered new dog door flap”
  • “Hieght of dog going out pet door”
  • “Missing part”

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