Ideal Pet Products Phone Numbers and Emails

Toll-Free Number:

  • (800) 378-4385
    Toll free

Ideal Pet Products Email:

Customer Service

Ideal Pet Products Contact Information

Ideal Pet Products Website:

Ideal Pet Products Help Center:

Corporate Office Address:

24735 Avenue Rockefeller
Valencia, California 91355
United States

Other Info (opening hours):


Monday – Friday 8AM – 4PM PST (excluding weekends & holidays)


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Ideal Pet Products Rating Based on 4 Reviews

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Exchange, Refund and Cancellation Policy

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Summary of Ideal Pet Products Customer Service Calls

01:09 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ideal Pet Products Customer Service?

Return/ Replace Question:

  • “Need to return door bought at Home Depot through app.”
  • “Need lower replacement frame for dog door not to be confused with the flap.”
  • “Dog door flap replacement”

Product/ Service Question:

  • “My pet door is not working anymore I need it fixed please”

Request for Information Question:

  • “Bought a patio pet door I have questions about.”

Shipping and Delivery Question:

  • “Never received my double cat angled bowls. You charged my Amex”

Other Question:

  • “Hieght of dog going out pet door”
  • “Missing part”
  • “Can't find wall insert anywhere in Colorado springs CO for the super large dog door”


Ideal Pet Products Return Policy
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Ideal Pet Products Delivery Policy
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Ideal Pet Products Privacy Policy
The Company may use the information The Client of Ideal Pet Products provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. Ideal Pet Products may collect, store or accumulate certain non-personally identifiable information concerning The Client's use of the Site, such as information regarding which of Company's pages are most popular. Website may share or transfer non-personally identifiable information with or to Company's affiliates, licensees and partners. If The Client of Ideal Pet Products are a registered member at Ideal Pet Products, The Customer can change The Client's personal information at any time by updating The Customer's information at check-out. If The User of Website elect to participate in any promotions, sweepstakes, surveys, questionnaires or other events during The Customer's visit to Ideal Pet Products's' Site, the rules or terms and conditions for those events may indicate that The Client's personally identifiable information will be shared with third parties.
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Top Ideal Pet Products Services

Shipping Service

Ideal Pet Products reviews and complaints

Ideal Pet Products is ranked 26 out of 212 in Animals category

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