Ideal Pet Products Phone Numbers and Emails

Toll-Free Number:

  • (800) 378-4385
    Toll free

Ideal Pet Products Email:

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Ideal Pet Products Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    73% phone 27% email
  • The best phone number to call Ideal Pet Products is 8003784385.

  • The longest wait times are on Thursday, while the shortest are on Friday. The average call time is 1 minute.

  • Be prepared for the call as Ideal Pet Products may ask you for the following information to identify you as a customer: email, phone number or address.

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Contact Information

Ideal Pet Products Website:

Ideal Pet Products Help Center:

Corporate Office Address:

24735 Avenue Rockefeller
Valencia, California 91355
United States

Other Info (opening hours):


Monday – Friday 8AM – 4PM PST (excluding weekends & holidays)

More contact details



Ideal Pet Products Rating Based on 4 Reviews

Rating details

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Exchange, Refund and Cancellation Policy
Price Affordability

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Summary of Ideal Pet Products Customer Service Calls

01:09 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ideal Pet Products?

Return/ Replace Question:

  • “Need to return door bought at Home Depot through app.”
  • “Need lower replacement frame for dog door not to be confused with the flap.”
  • “Dog door flap replacement”

Product/ Service Question:

  • “My pet door is not working anymore I need it fixed please”

Request for Information Question:

  • “Bought a patio pet door I have questions about.”

Shipping and Delivery Question:

  • “Never received my double cat angled bowls. You charged my Amex”

Other Question:

  • “Ordered new dog door flap”
  • “Hieght of dog going out pet door”
  • “Missing part”

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