Contact Ideal Pet Products Customer Service
How to Reach a Person at Ideal Pet Products
Verified Contact Information
Toll-Free Number:
-
1-800-378-4385Toll free
Ideal Pet Products Email:
Customer Service
Ideal Pet Products Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Ideal Pet Products Phone Number
1 (800) 378-4385
Average Calls duration
1 minute
Most Popular Ideal Pet Products Email Address
help@idealpetproducts.com
Issue Resolution Rate
Low (33% reported full resolution)
Ideal Pet Products Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Call Volume by Day
View full overview ›
Ideal Pet Products Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Ideal Pet Products Phone Number | 1 (800) 378-4385 |
| Average Calls duration | 1 minute |
| Most Popular Ideal Pet Products Email Address | help@idealpetproducts.com |
| Issue Resolution Rate | Low (33% reported full resolution) |
| Ideal Pet Products Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 75% phone, 25% email |
| Common Reasons for Contact | Return/ replace, product/ service, shipping and delivery |
| Prepare before the call to Ideal Pet Products | Email, phone number or address or zip code |
Call Volume by Day
Contact Information
Ideal Pet Products Website:
Ideal Pet Products Help Center:
Corporate Office Address:
24735 Avenue Rockefeller
Valencia,
California
91355
United States
Other Info (opening hours):
Hours:
Monday – Friday 8AM – 4PM PST (excluding weekends & holidays)
Fax:
661-294-8287
Summary of Ideal Pet Products Customer Service Calls
13
TOTAL
CALLS
CALLS
01:09
AVG CALL
DURATION
DURATION
33%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ideal Pet Products?
Return/ Replace Question:
- “Need to return door bought at Home Depot through app.”
- “Need lower replacement frame for dog door not to be confused with the flap.”
- “Dog door flap replacement”
Shipping and Delivery Question:
- “Missing part”
- “Never received my double cat angled bowls. You charged my Amex”
Product/ Service Question:
- “My pet door is not working anymore I need it fixed please”
Request for Information Question:
- “Bought a patio pet door I have questions about.”
Other Question:
- “Pet door too small for the 15x20” frame”
- “Ordered new dog door flap”
- “Hieght of dog going out pet door”
Compare Ideal Pet Products Customer Service To
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Ideal Pet Products