Contact Idaho Power Customer Service

The Idaho Power email address for customer service is customercare@idahopower.com. Alternatively, all consumer inquiries, comments, and issues can be submitted via an online form on the Idaho Power website.
If you like messaging on social media platforms, consider contacting the support team on Facebook, X, LinkedIn, and Instagram.

The Idaho Power headquarters is located in St. Boise. The address for the corporate head office is 1221 West Idaho, St. Boise, Idaho 83702, United States. Idaho Power address for mailing is P.O. Box 70, Boise, ID 83707. However, if you need to send payments by mail, please use the following payment mailing address: P.O. Box 5381, Carol Stream, IL 60197-5381.

Idaho Power customer service agents are available Monday through Friday from 7.30 am to 6.30 pm MST. Please note that response times may take a little longer than usual during the holiday season due to a high volume of inbound contact. The support team can provide you with information about possible schedule changes.

To submit a message via the Idaho Power website, click the “Contact Us” button at the top of the page, scroll down, and press the “Contact Us Form” button. Complete the form by providing the required information and press the “Submit Form” button when you are ready. It will take the support team some time to look into your issue and get back to you with an answer.