Newark, New Jersey
Not resolved

The icon parking garage on Carlisle St in the financial district severely scratched the rear of my car and of course, didn't let me know so that when I arrived home, it became my responsibility.They even tried to rub/buff it out which was very obvious as noted in the picture.

Related: Icon Parking - Car damaged by attendant, claim filed, no response from company

I called and spoke to their manager of whom proceeded to lie and told me they always check and that I must have damaged it on my way home. After telling him that this is impossible, he gives me the number to customer service of whom isn't even open after 7:00pm.

Now, my New BMW is destroyed and it's my wallet that gets to pay for their carelessness.This company is run by liars and scumbags.

Review #847486 is a subjective opinion of a user.

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PRODUCT OR SERVICE Icon Parking Parking
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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