Newark, New Jersey
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Not resolved

The icon parking garage on Carlisle St in the financial district severely scratched the rear of my car and of course, didn't let me know so that when I arrived home, it became my responsibility.They even tried to rub/buff it out which was very obvious as noted in the picture.

Related: Icon Parking - Car damaged by attendant, claim filed, no response from company

I called and spoke to their manager of whom proceeded to lie and told me they always check and that I must have damaged it on my way home. After telling him that this is impossible, he gives me the number to customer service of whom isn't even open after 7:00pm.

Now, my New BMW is destroyed and it's my wallet that gets to pay for their carelessness.This company is run by liars and scumbags.

Review #847486 is a subjective opinion of a user.

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PRODUCT OR SERVICE Icon Parking Parking
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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