Icon Health and Fitness - Norditrack Sucks
they have some good products but the products are only as good as they can be serviced. I bought extended service contract.
The roller made a lot of noise. A couple came to service the machine. They ordered the roller and came back to replace it. The noise is even louder now.
They said that they had ordered another part and would come fix it after it arrives. It is now three months and I am still struggling with getting my machine fixed. Frustration is mounting and I don't have any more patience with them.
The techs that came out could hardly see well. I think they need to send another tech.
Reason of review: Warranty issue.
Monetary Loss: $1800.
Preferred solution: Full refund.
Icon Health and Fitness Cons: Machine needs fixing or replacement.
Location: 1500 S 1000 W, Logan, UT 84321, USA
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