Contact ICL Customer Service

The ICL email address where you can send customer support inquiries is info@iclsf.com. To report accessibility issues, get in touch with a dedicated manager at contactus@icl-group.com. If you need to connect with the company’s headquarters in writing, use the following ICL contact: marketing.int@icl-group.com. Regarding privacy policy inquiries, they are accepted at dataprivacy@icl-group.com.

Global operations are managed by the company staff from the ICL headquarters located in the Netherlands at Nijverheidsweg 1-5, Heerlen, Limburg 6422PD. For an in-person meeting, be sure to make an appointment in advance to avoid misunderstanding. If you need to send official correspondence, use the following ICL address: P.O. Box 40 4190 CA Geldermalsen, Netherlands.

The company does not publish information about when the ICL customer service team is ready to answer your questions and assist with various matters. However, you can contact the dedicated manager by phone or via another channel of communication during standard business hours in the Netherlands, which are usually Monday through Friday from 9 a.m. to 5 p.m. CET. To avoid long waiting times on the phone line, we recommend that you contact the company between 9 a.m. and 11 a.m., when there are fewer incoming applications.

You can contact ICL online through an online form. To access this format of communication, click on “Contact us” in the top menu of the company’s home page. You’ll be asked to indicate your name, email address, telephone number, a detailed description of your matter, and other data. The ICL website also allows you to speak with the customer support manager in real time. Simply click on the support number on the “Contact us” page.