Contact Ice Customer Service

Consumers who don’t have time to call can easily contact the company via email. The Ice email address for general inquiries is info@ice.com. Company’s clients can also get help online via the Help Desk. If your question is not urgent, you can send it to the support department via Twitter or LinkedIn.
Legal experts can send their issues and inquiries to privacy@theice.com, abuse@ice.com, or dataprtection@theice.com. If you are thinking about working at the ICE, get in touch with the career department at ice-careers@theice.com.

The corporate head office is based in Atlanta. The Ice headquarters address is Intercontinental Exchange, Inc., 5660 New Northside Drive, 3rd Floor, Atlanta, Georgia 30328, United States. If you need to get in touch with the company offline, send your letter directly to the main office. Issues that require immediate assistance should be addressed by phone or email.

The Ice support team operates within normal business hours. All support departments can be reached by phone and email, and you can find the full list of Ice contact information on the company’s website. Please note that observed holidays may be the reason for schedule changes.

At the moment, there is no Ice live chat on the website. However, you can find a full list of contact details including phone numbers on the “Contact Us” page. The page also has emails for addressing a wide range of questions. Registered customers also have an opportunity to get assistance via the Help Desk.