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Contact Ice O Matic Customer Service

Ice O Matic Phone Numbers and Emails

Toll-Free Number:

  • (800) 423-3367
Call customer service
Send Message

Customer Service:

  • (303) 576-2940

Ice O Matic Emails:

Customer Service
Warranty
Media
Marketing Inquiries
Technical Support
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How to Contact Ice O Matic?

Most Popular Number:

(800) 423-3367
Total calls: 100 Issues resolved: 6 Last call: Apr 6, 2024
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PissedConsumer Reporter

Ice-O-Matic provides different means of contacting its customer support team. To contact Ice O Matic customer service through their toll-free number, call 1-800-423-3367. Another Ice O Matic phone number to reach the customer service department is 1-303-576-2940. Customers can also discuss tips for solving common issues, such as freight damage problems, registering their machine, initiating an application for a subscription in the Ice-O-Matic service network, and many other issues involved in troubleshooting problems.
Users can also reach the company at 1-303-371-3737. The company provides Ice O Matic contact support from Monday to Friday from 7:30 AM to 4:00 PM MST. Such statistics are handy for users seeking help with warranty verification and commercial or residential service within the US or worldwide.

There are many options for writing an Ice O Matic email. To obtain information about warranties, send your queries to warranty.support@iceomatic.com. General customer service questions can be forwarded to the Ice O Matic email at customerservice@iceomatic.com. Similarly, marketing questions are handled at the designated Ice O Matic email marketing@iceomatic.com.
For technical support, contact tech.service@iceomatic.com. Emails are usually replied to within two to three working days. Ice O Matic emails are a good option for non-urgent issues. The Ice O Matic website also has a form through which users can provide information like name, designation, contact, company name, and type of question. Upon sending the form, an expert will look at the request and provide specific solutions.

The company also offers the official Ice-O-Matic app, which customers can download to get more support from the website. The Ice O Matic app allows users to call, email, or access contact details for regional managers. Customers are advised to use the app's dedicated support email address for issues that were not resolved.

The corporate office of Ice-O-Matic is located at 11100 East 45th Ave, Denver, CO 80239. Customers can send mail, book a meeting with a representative, or resolve complex problems at the Ice O Matic address. Perhaps visiting the corporate office in person or mailing documents may ensure full resolution if the query is unresolved. Such diverse avenues of support provided by Ice-O-Matic help their customers gain assistance at the most amiable time.

Ice O Matic Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call Ice O Matic is 8004233367. 87% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Sunday.

  • People call Ice O Matic mainly because of request for information, product/ service and return/ replace.

View full overview ›
PissedConsumer Club

Contact Information

Ice O Matic Website:

Ice O Matic Help Center:

Corporate Office Address:

Ice-O-Matic
11100 E 45th Ave
Denver, Colorado 80239
United States

Ice O Matic Rating Based on 4 Reviews

Rating details

2.3
more details
Price Affordability
Style and Design
Exchange, Refund and Cancellation Policy
Advertised vs Delivered

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Rating trend

Summary of Ice O Matic Customer Service Calls

115 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ice O Matic?

Request for Information Question:

  • “Technical support with ice machine”
  • “Technical question”
  • “Questions about cleaning”

Product/ Service Question:

  • “Unit failure”
  • “Ice machine not working on the warrantee”
  • “Ice machine not working”

Return/ Replace Question:

  • “Replacement parts”

Staff Question:

  • “Warrant service on ice maker”

Other Question:

  • “Machine making loud noise”
  • “Red light”
  • “Troubleshooting machine”

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