IBERIABANK Phone Numbers and Emails

Toll-Free Number:

  • (800) 682-3231
Call customer service
Send Message

Customer Service:

  • (888) 514-6843
    Business Credit Card
  • (800) 823-9666
    Financial Services
  • (800) 968-0801
    Lost or Stolen ATM/Debit Card
  • (800) 335-6031
    Merchant Services
  • (800) 765-0853
    Personal Credit Card
  • (888) 777-7145
    Product & Service Information
  • (800) 334-9765
    TTY/TTD
  • (800) 667-6176
    Wealth Advisors

Report Fraud:

  • (888) 217-6621

IBERIABANK Emails:

Customer Service
Business Card, Digital Banking
Report Fraud
customerservice@iberiabank.com
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How to Contact IBERIABANK Customer Service?

Most Popular Number:

(800) 682-3231
Total calls: 28 Issue resolved: 1 Last call: May 11, 2024

IBERIABANK support presents a toll-free telephonic channel at (800) 682-3231, facilitating customer interaction on matters concerning accounts or general inquiries. The functionality of this service is contingent upon the customer's geographic location and the corresponding time zone. The bank's responsiveness exhibits fluctuation, notwithstanding their overarching objective of expeditiously redressing customer apprehensions. For optimal expeditious resolution, it is prudent to initiate calls within the bank's stipulated IBERIABANK Hours. It merits acknowledgment that the bank steadfastly endeavors to expeditiously handle customer queries, underscoring their steadfast commitment to delivering service with alacrity.

For ingress to your IBERIABANK Login account, head to their website. Locate the button designated as either "Sign In" or "Log In," typically situated in the upper right corner of the homepage. On the subsequent login page, furnish your account number or email along with the requisite password. In case the password eludes your memory, avail yourself of the "Forgot Password" link, guiding you through the reset procedure. Exercise meticulous vigilance to shield your login particulars, and upon completion, diligently log out to fortify the security of your IBERIABANK Website personal data. It's paramount to bear in mind that upholding the confidentiality of your login information is pivotal to the protection of your account.

IBERIABANK Contact conducts operations on weekdays, from Monday through Friday, observing hours from 7:00 AM to 7:00 PM Central Time. Saturdays see the bank's availability from 8:00 AM to 1:00 PM Central Time. Prior to initiating a call or visiting a branch, it is pivotal to verify these hours to secure the requisite assistance. For callers situated beyond the Central Time Zone, a prudent practice involves adjusting the times to align with the local time zone, ensuring synchronization for effective communication or IBERIABANK Headquarters visits.

To engage with IBERIABANK support through their online platform, venture into the "Help" or "Contact Us" segment, usually located at the homepage's bottom or within a menu. Within this section, you'll encounter a form prompting the input of your contact details and the specifics of your inquiry or concern. Upon submission, anticipate a response from the IBERIABANK Contact team. It's noteworthy that response durations may fluctuate, and opting to call during the bank's operational hours often results in swifter assistance. This proactive approach aligns with the bank's commitment to efficient customer support.

Situated at 200 West Congress St., Lafayette, Louisiana 70501, United States, the IBERIABANK headquarters serves as the primary hub housing the bank's executive team and corporate functions. For dispatching official correspondence or visiting the headquarters, this designated address is essential. Prior to any such endeavor, prudence dictates a call ahead or consultation of the bank's website for specific instructions or operational hours pertinent to headquarters visits. This preparatory measure ensures a seamless interaction with the IBERIABANK Contact office, aligning with best practices for efficient communication and engagement.

IBERIABANK Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    76% phone 24% email
  • The best phone number to call IBERIABANK is 8006823231. 62% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday and Monday, while the shortest are on Thursday.

  • People call IBERIABANK mainly because of account, cards, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

IBERIABANK Website:

IBERIABANK Help Center:

Corporate Office Address:

IBERIABANK
200 West Congress St.
Lafayette, Louisiana 70501
United States

Other Info (opening hours):

Customer Service Hours (CT):

Monday - Friday: 7:00AM-7:00PM

Saturday: 8:00AM-1:00PM

More contact details

IBERIABANK Rating Based on 5 Reviews

Rating details

1.7
more details
Reliability
Product or Service Quality
Website
Interest Rate

Rating stats

Rating trend

Summary of IBERIABANK Customer Service Calls

175 TOTAL
CALLS
14:39 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call IBERIABANK?

Account Question:

  • “Think someone has hacked my phone”
  • “Paid but balance increased”
  • “I have an account”

Payments and Charges Question:

  • “Unauthorized payment”
  • “Debit card not working”
  • “Lost debit card”

Request for Information Question:

  • “Need checking information.”
  • “My grandmother sent me a personal check and I was trying to figure out how to cash it because she lives in Arkansas and I live in Illinois”
  • “Check verification”

Activation/ Cancellation Question:

  • “Activate my card problems”
  • “To cancel auto draft”
  • “Activate debit card”

Cards Question:

  • “Card”
  • “Card issues”
  • “Business credit card”

Product/ Service Question:

  • “Atm issues, atm kept my money withdrawal”
  • “Not working”

Website/ Application Question:

  • “App”

Staff Question:

  • “Customer service”

Other Question:

  • “Misc”
  • “Title and interest of a judgment on a vehicle”
  • “N Need to cash a check”

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