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Contact Ibanez Customer Service

How to Reach a Person at Ibanez

Verified Contact Information

Customer Service Number:

  • 1-215-638-8670
Call Now
Send Message

Customer Service:

  • 1-954-300-5006
    Infinity Electronics

Sales/ Reservations:

  • 1-215-245-4226

Customer Service:

customerservice@hoshinousa.com
ibanez@hoshinousa.com

Media:

ibanez.socialmedia@hoshinogakki.co.jp

Sales/ Reservations:

sales@infinityelectronicsinc.com

Ibanez Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Ibanez Phone Number
1 (215) 638-8670
Average Calls duration
1 minute
Most Popular Ibanez Email Address
customerservice@hoshinousa.com
Issue Resolution Rate
Low (14% reported full resolution)
Contact Method Distribution
75% phone, 25% email
Common Reasons for Contact
Request for information, product/ service, shipping and delivery
View full overview

How to Contact Ibanez?

Users with general issues and inquiries can contact Ibanez customer service at 1-215-638-8670 between business hours. The company has also published the contact number 1-215-245-4226 to consult the sales and reservations department. To contact the business agent in Antigua and Barbuda, dial +1-954-300-5006 between business hours. Those consulting the company representatives in the Bahamas can use +1-954-300-5006 to call or message the respective agents. The Ibanez customer service number +1-954-300-5006 is active to consult the company branch in Barbados for queries and concerns. Users in Dominica can call the customer care team at +1-954-300-5006 for efficient assistance with issues and inquiries. Residents of the Dominican Republic can contact the respective company office via +1-954-300-5006 between business hours. For users in Grenada, +1-954-300-5006 is the helpline. Those consulting the company office in Haiti can call +1-954-300-5006 for help. To consult the customer care team in Jamaica, +1-954-300-5006 is the Ibanez phone number. The helpline, +1-954-300-5006, is active to call the company branch in Saint Kitts and Nevis. For those in Saint Lucia, +1-954-300-5006 is the customer service helpline. During office hours, users in Saint Vincent and the Grenadines can contact the respective business agents at +1-954-300-5006. Lastly, +1-954-300-5006 is the helpline for consulting the company branch in Trinidad and Tobago for queries and concerns.

The company has published the email address customerservice@hoshinousa.com to contact Ibanez customer service for assistance with general queries and complaints. Users seeking general information about the company products and services can write to ibanez@hoshinousa.com between business hours. The Ibanez email ibanez.socialmedia@hoshinogakki.co.jp is available for consultation with the media department for relevant matters. To contact for sales and reservations, submit a request to sales@infinityelectronicsinc.com. Emailing is best for general matters requiring additional context or proof to be supported. However, sending a letter to the company offices is a comparatively safer option if personal or sensitive information is needed to resolve the matter.

Users reluctant to share their queries and concerns by phone or email can consult the company headquarters, Hoshino USA Inc., directly at 1726 Winchester Rd., Bensalem, Pennsylvania 19020, United States, for better assistance. Ibanez customer service is also available in Japan at Hoshino Gakki Co., Ltd., No.22, 3-Chome, Shumoku-cho, Higashi-ku, Nagoya, Aichi, 461-8717, to address user queries and concerns. Those in Antigua and Barbuda can consult the respective company office at 10600 NW 29th Terrace, Doral, FL 33172, USA, for better assistance with their issues and complaints. Consulting the Ibanez address by letter or person is best for critical and sensitive matters. Those with general queries and complaints can also arrive after making an appointment in the relevant department. However, calling +1-954-300-5006 or emailing sales@infinityelectronicsinc.com are better and more time-saving options for such matters.

To consult the company agents via the Ibanez website, click Contact on its homepage to get directed to the relevant details for various geographical locations. Clients seeking help with repairs, manuals, catalogs, parts, warranty, registration, and counterfeit warnings can choose the most feasible option to consult between business hours. Depending on the contact method, Ibanez customer service can take a few minutes to a few days to respond to a request.

PissedConsumer Club

Contact Information

Ibanez Website:

Ibanez Help Center:

Corporate Office Address:

Hoshino USA Inc.
1726 Winchester Rd.
Bensalem, Pennsylvania 19020
United States

Other Info (opening hours):

Other Location:

Hoshino Gakki Co., Ltd.

No.22, 3-Chome, Shumoku-cho, Higashi-ku

Nagoya, Aichi, 461-8717 Japan

More contact details

Fax:

+1(215) 638-8670

Why Customers Call Ibanez?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 64%
  • Request for Information 23%
  • Product/ Service 9%
  • Shipping and Delivery 5%

Customer Inquiries & Issues

64%
  • "Parts"
  • "Guitar info"
  • "Serial # search for a guitar I own"

Request for Information

23%
  • "Question about Ibanez guitar gig bags"
  • "Probably question"
  • "Looking for battery carriage"

Product/ Service

9%
  • "Warranty claim"
  • "Product support"

Shipping and Delivery

5%
  • "Identify the stock pickups"

Compare Ibanez Customer Service To

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