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Contact Hyster Customer Service

Hyster Phone Numbers and Emails

Toll-Free Number:

  • (800) 497-8371
Call customer service
Send Message

Legal:

  • (503) 721-6000
    Copyright Infringement Inquiries
  • (888) 455-6311

Hyster Emails:

General Info
Investors/ Franchising
Legal
Privacy Inquiries
Is this your business?

How to Contact Hyster?

Most Popular Number:

(800) 497-8371
author avatar
PissedConsumer Reporter

Hyster customer service can be reached toll-free at 1-800-497-8371. The agents on the other end of the telephone can help with industry inquiries, technology, forklifts and trucks, parts and services, and general support resources. Legal matters, including copyright infringements, can be directed to the same helpline but with this Hyster phone number: 1-503-721-6000. Another number available for legal inquiries is 1 888- 455-6311. These contact options maximize the chances that the customer will not have to wait long to reach the department that works on what he or she is interested in.

Clients wanting to reach the support team via the Hyster email have several options depending on their query. The general one is info@hyster-yale.com, which responds to inquiries about the company's products and operations. The other Hyster email address is reserved for investors and franchise inquiries: ir@hyster-yale.com. For all other queries regarding legal issues, such as privacy, privacypolicy@hyster-yale.com is the proper email option. Email replies might take around 2-3 working days.

Hyster’s corporate headquarters are at 1400 Sullivan Drive, Greenville, North Carolina 27836, United States. It is the main office for Hyster-Yale Materials Handling Inc. This Hyster office is where all administrative and corporate business dealings happen. For legal and intellectual property correspondence, the Associate General Counsel can be reached at 4000 NE Blue Lake Rd., Fairview, OR 97024-8710. Customers wishing to visit headquarters or the legal office should schedule an appointment before the visit. They may also be able to send mail inquiries to these addresses regarding official communications.

Hyster has not set any defined customer service timings. It is always advisable for a customer to check the availability of the support team before visiting or expecting a callback using the toll-free helpline. The Hyster customer support team is keen to give instant service so that the customer is always satisfied. For urgent queries, the best option would be to call the helpline.

The company also offers online support. Customers can go to the Hyster website and visit Contact. Here, they can fill out a form requiring details like first name, last name, email address, and area of interest, including industries such as third-party logistics, automotive, beverage, building materials, chemicals and plastics, and more.
Customers also may fill in choices of interests in telematics, robotics, hydrogen fuel cells, and lithium-ion batteries. Details here are then sent to the appropriate Hyster customer service representative, authorized dealers, or subsidiaries. Customers also have the option to opt in or opt out of future communications regarding Hyster products and services. Should help be required concerning parts, services, or getting a service manual, customers should be encouraged to apply through these means.

Hyster Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Hyster is 8004978371. 86% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday and Tuesday, while the shortest are on Monday and Friday.

  • People call Hyster mainly because of account, request for information, shipping and delivery.

PissedConsumer Club

Contact Information

Hyster Website:

Hyster Help Center:

Corporate Office Address:

Hyster-Yale Materials Handling Inc.
1400 Sullivan Drive
Greenville, North Carolina 27836
United States

Other Info (opening hours):

Associate General Counsel Intellectual Property

Hyster-Yale Materials Handling, Inc.

4000 NE Blue Lake Rd.

Fairview, OR 97024-8710

Fax: +1(503) 721-6001

More contact details

Hyster Rating Based on 2 Reviews

Rating details

2.5
more details
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Value for money
Billing Practices

Rating stats

Rating trend

Summary of Hyster Customer Service Calls

7 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hyster?

Account Question:

  • “Find unit codes”
  • “I have a hyster program but i see i dont have all the unit codes to connect to the machine”

Request for Information Question:

  • “Looking for manual for 1957 Hyster fork lift”
  • “Part question”

Shipping and Delivery Question:

  • “Ac filter location”

Other Question:

  • “Heister will not start”
  • “Spare parts required”

Compare Hyster Customer Service To

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