Contact Hydroviv Customer Service
Hydroviv Phone Numbers and Emails
Toll-Free Number:
-
1 (800) 676-9312
Hydroviv Emails:
Customer Service
Fundraising/ Donations
nerdherd@hydroviv.com
Collaboration
Hydroviv Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Hydroviv Customer Service Rating
4.7 out of 5
Contact Method Distribution
88% phone, 12% email
Most Popular Hydroviv Phone Number
1 (800) 676-9312
Most Popular Hydroviv Email Address
hello@hydroviv.com
Average Calls duration
1 minute
Overall Customer Sentiment
Mostly satisfied
Call Volume by Day
View full overview ›
Hydroviv Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Hydroviv Customer Service Rating | 4.7 out of 5 |
| Contact Method Distribution | 88% phone, 12% email |
| Most Popular Hydroviv Phone Number | 1 (800) 676-9312 |
| Most Popular Hydroviv Email Address | hello@hydroviv.com |
| Average Calls duration | 1 minute |
| Overall Customer Sentiment | Mostly satisfied |
| Common Reasons for Contact | Request for information, return/ replace, shipping and delivery |
| Issue Resolution Rate | Low (14% reported full resolution) |
| Prepare before the call to Hydroviv | First and last name or address or zip code |
Call Volume by Day
How to Contact Hydroviv?
Most Popular Number:
(800) 676-9312
| Total calls: 75 | Issues resolved: 5 | Last call: Mar 3, 2026 |
Contact Information
Hydroviv Website:
Hydroviv Help Center:
Corporate Office Address:
Hydroviv, LLC
401 New York Ave NE, First Floor
Washington,
District Of Columbia
20002
United States
Summary of Hydroviv Customer Service Calls
75
TOTAL
CALLS
CALLS
00:57
AVG CALL
DURATION
DURATION
14%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Hydroviv?
Request for Information Question:
- “Need to speak to someone”
- “I'm old and I need human help”
- “I have questions”
Product/ Service Question:
- “Your system keeps leaking”
- “Purchase tubes”
- “Product question”
Return/ Replace Question:
- “Return of item”
- “New filter replacement looks rusty on bottom under it’s wrapping.”
- “Return”
Shipping and Delivery Question:
- “With my next filter shipment, I only need one filter for kitchen sink because I just purchased a home with a refrigerator that has a built-in water filter filter”
- “Time for shipment and have credit that I want to use”
- “Wrong mailing address on shipment”
Payments and Charges Question:
- “Over charged”
- “Charged twice”
- “Credit card not processing”
Activation/ Cancellation Question:
- “Cancel order I didn’t do”
- “Order cancelation”
- “To cancel filters shipment to my home right now we have enough also thinking of moving”
Account Question:
- “Waiting for subscription delivery”
- “I have two subscriptions”
- “Duplicate order & subscription”
Staff Question:
- “Customer Service”
Employment Question:
- “Job”
Other Question:
- “No delvery”
- “Received filter that I skipped”
- “I got the wrong shower filter”
Compare Hydroviv Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Hydroviv