Contact HydroJug Customer Service
HydroJug Phone Numbers and Emails
Customer Service Number:
-
(801) 829-1628
HydroJug Email:
HydroJug Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
HydroJug Customer Service is rated at 2.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call HydroJug is 8018291628.
The longest wait times are on Tuesday, while the shortest are on Saturday and Thursday. The average call time is 1 minute.
Be prepared for the call as HydroJug may ask you for the following information to identify you as a customer: phone number or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
HydroJug Customer Service is rated at 2.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call HydroJug is 8018291628.
The longest wait times are on Tuesday, while the shortest are on Saturday and Thursday. The average call time is 1 minute.
Be prepared for the call as HydroJug may ask you for the following information to identify you as a customer: phone number or first and last name.
People call HydroJug mainly because of request for information, return/ replace, shipping and delivery.
7% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact HydroJug is service@thehydrojug.com.
How to Contact HydroJug?
Most Popular Number:
| Total calls: 25 | Issue resolved: 1 | Last call: Feb 5, 2026 |
Contact Information
HydroJug Website:
HydroJug Help Center:
Corporate Office Address:
Summary of HydroJug Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call HydroJug?
Shipping and Delivery Question:
- “I got a second jug delivered and I didn’t order it.”
- “HydroJug not delivered”
- “Missing packages”
Request for Information Question:
- “I need HELP! I have received an extra hydro jug that I did not order.”
- “About my order, I’d like to talk to somebody”
- “Help with an order”
Product/ Service Question:
- “Damage”
- “I’m having difficulty ordering and finding a product on the website”
- “Problem with my order”
Return/ Replace Question:
- “Lid replacement”
- “My HydroJug is chipping very easy and I just bought it this day and I was wondering if I could get a replacement shipped”
Other Question:
- “Water bottle is scratched”
- “Wrong price was processed on my order”
- “Trying to clean the mold in the lid”
Compare HydroJug Customer Service To
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