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Contact Hydro Ottawa Customer Service

Hydro Ottawa Phone Numbers and Emails

Customer Service:

  • +1 613 738 6400

Emergency/ Hotline:

  • +1 613 738 0188
    Outages

Media:

  • +1 613 738 5499 ext 7496
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Hydro Ottawa Emails:

Legal
Privacy Inquiries
Media
Outage Alerts for Media
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Hydro Ottawa Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    75% phone 25% email
  • The best phone number to call Hydro Ottawa is +1 613 738 0188. 67% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Saturday.

  • The best email to contact Hydro Ottawa is privacy@hydroottawa.com. 100% of customers use this email address to address their issues and concerns.

How to Contact Hydro Ottawa?

How to Contact Hydro Ottawa?

Hydro Ottawa customer service phone number is +1 613 738 6400. If you need to report an outage, please call the emergency hotline at +1 613 738 0188. Professional Hydro Ottawa support agents can advise you on the services provided, answer your questions about pricing, give you safety tips, and help you leave feedback about your experience with the company.

Those who have privacy inquiries can contact the company at privacy@hydroottawa.com. Members of the media can reach out to the company regarding PR inquiries at media@hydroottawa.com and social@hydroottawa.com.
At the moment, there is no Hydro Ottawa email for customer requests, but consumers can submit their messages via the “Contact Us” form on the company’s website. Those who prefer live communication can connect with support representatives via Hydro Ottawa live chat.
Non-urgent questions can be submitted on one of the social media platforms including Facebook, Instagram, X, or LinkedIn.

Hydro Ottawa head office is located in Ottawa. Hydro Ottawa address for mailing is PO Box 8700, 2711 Hunt Club Road, Ottawa, Ontario K1G 3S4, Canada. If you urgently need to have an in-office appointment with a company representative, make sure to schedule it in advance.

Hydro Ottawa live chat is available from 8 am to 4 pm Monday through Friday. Support phone lines are open from 8 am to 8 pm on weekdays and from 9 am to 3 pm on Saturdays. Please note that Hydro Ottawa customer care department does not provide assistance on statutory holidays.

Hydro Ottawa website has a short online form that makes submitting inquiries quite easy. To proceed with the message submission you need to follow the “Contact Us” link at the bottom of the screen and then type in the required information. If you want to contact the company via the Hydro Ottawa live chat, please log in to your account and proceed with the live support option.

PissedConsumer Club

Contact Information

Hydro Ottawa Website:

Hydro Ottawa Help Center:

Corporate Office Address:

Hydro Ottawa Limited
PO Box 8700 2711 Hunt Club Road
Ottawa, Ontario K1G 3S4
Canada

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 4:00pm

Saturdays: 9:00am - 3:00pm

More contact details

Fax:

+1(613) 738 6403

Hydro Ottawa Rating Based on 3 Reviews

Rating details

1.0
more details
Value for money
Price Affordability
Customer service
Product or Service Quality

Rating stats

Rating trend

Summary of Hydro Ottawa Customer Service Calls

3 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hydro Ottawa?

Other Question:

  • “Panne intempestive du courant électrique alors que nous avons des produits au frigot. Avons besoin de préparer la nourriture pour enfants et faire la lessive.”
  • “Half my power off including window units temperature 80 in house not doing well. Tried breakers only half house on power”

Compare Hydro Ottawa Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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