Hydro One Phone Numbers and Emails

Toll-Free Number:

  • (888) 664-9376
Send Message

Emergency/ Hotline:

  • (800) 434-1235
    Report an outage, 24/7

Report Fraud:

  • (866) 550-6477
    THEFT OF POWER TIP LINE

Business Customer Service:

  • (866) 922-2466

General Info:

  • (888) 231-6657
    Real Estate Inquiries
  • (877) 955-1155
  • +1 416 345 5866
    Regulatory Affairs
  • +1 416 345 5000

Investors/ Franchasing:

  • (800) 564-6253
  • +1 514 982 7555

Media:

  • (877) 506-7584
    Toll free Ontario
  • +1 416 345 6868

Hydro One Emails:

General Info
Regulatory Affairs
Investors/ Franchising
Legal
Media
Is this your business?
More phone numbers and emails Less phone numbers and emails

Hydro One Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    78% phone 22% email
  • The best phone number to call Hydro One is 8886649376. 86% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday and Monday, while the shortest are on Wednesday.

  • People call Hydro One mainly because of product/ service, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Hydro One Website:

Hydro One Help Center:

Corporate Office Address:

Hydro One Networks Inc.
483 Bay Street
Toronto, Ontario M5G 2P5
Canada

Other Info (opening hours):

Additional Fax Number:

General Shareholder Inquiries: +1416-263-9394


Hours:

Monday - Friday: 7:30am - 8:00pm

Saturdays: 9:00am - 3:00pm


Mailing Address

Hydro One Networks Inc.

P.O. Box 5700

Markham, Ontario

L3R 1C8


Locations:

Brampton

175 Sandalwood Parkway West,

Brampton, Ontario L7A 1E8, CA

Customer Communications Centre

185 Clegg Road,

Markham, Ontario L6G 1B7, CA

More contact details

Fax:

+1-888-453-0300

Hydro One Rating Based on 2 Reviews

Rating details

3.1
more details
Value for money
Reliability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Hydro One Customer Service Calls

7 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hydro One?

Payments and Charges Question:

  • “Billing”
  • “Pay my bill”

Product/ Service Question:

  • “Power disconnected”

Other Question:

  • “Outage”
  • “I was supposed to be hook up July 11 and it's august 14 wondering the the problem is”

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