Contact Hydro One Customer Service
Hydro One Phone Numbers and Emails
Toll-Free Number:
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(888) 664-9376
Emergency/ Hotline:
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(800) 434-1235Report an outage, 24/7
Report Fraud:
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(866) 550-6477THEFT OF POWER TIP LINE
Business Customer Service:
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(866) 922-2466
Hydro One Emails:
Hydro One Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Hydro One is 8886649376. 86% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday and Monday, while the shortest are on Wednesday.
People call Hydro One mainly because of product/ service, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Hydro One is 8886649376. 86% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday and Monday, while the shortest are on Wednesday.
People call Hydro One mainly because of product/ service, payments and charges.
The best email to contact Hydro One is customermasterdataenquiries@hydroone.com. 50% of customers use this email address to address their issues and concerns.
Contact Information
Hydro One Website:
Hydro One Help Center:
Corporate Office Address:
Other Info (opening hours):
Additional Fax Number:
General Shareholder Inquiries: +1416-263-9394
Hours:
Monday - Friday: 7:30am - 8:00pm
Saturdays: 9:00am - 3:00pm
Mailing Address
Hydro One Networks Inc.
P.O. Box 5700
Markham, Ontario
L3R 1C8
Locations:
Brampton
175 Sandalwood Parkway West,
Brampton, Ontario L7A 1E8, CA
Customer Communications Centre
185 Clegg Road,
Markham, Ontario L6G 1B7, CA
Fax:
Summary of Hydro One Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Hydro One?
Payments and Charges Question:
- “Billing”
- “Pay my bill”
Product/ Service Question:
- “Outage”
- “Power disconnected”
Other Question:
- “I was supposed to be hook up July 11 and it's august 14 wondering the the problem is”
Compare Hydro One Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.