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Contact Hyatt Vacation Club Customer Service

Hyatt Vacation Club Phone Numbers and Emails

Toll-Free Number:

  • 1 (855) 455-9355
Call customer service
Send Message

Customer Service:

  • 1 (760) 481-7791
    Financial Services
  • 1 (800) 993-6495
    Hyatt Residence Club
  • 1 (877) 279-3602
    Vacation Ownership
  • 1 (855) 222-4965

Legal:

  • 1 (888) 914-9661

Hyatt Vacation Club Emails:

Customer Service
Hyatt Residence Club
Legal
Copyright Infringement Inquiries, Privacy Inquiries, Privacy Inquiries
Sales/ Reservations

Hyatt Vacation Club Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Contact Method Distribution
67% phone, 33% email
Most Popular Hyatt Vacation Club Phone Number
1 (855) 455-9355
Most Popular Hyatt Vacation Club Email Address
hvo-info-general@vacationclub.com
Average Calls duration
2 minutes
Common Reasons for Contact
Request for information, activation/ cancellation, payments and charges
Issue Resolution Rate
Low (0% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Hyatt Vacation Club?

Most Popular Number:

(855) 455-9355
Total calls: 39 Last call: Dec 30, 2025

Users with general queries and complaints can reach the customer care team via the toll-free number 1-855-455-9355. Those consulting to request financial services can use the Hyatt Vacation Club contact number 1-760-481-7791 to call or message the respective agent. The helpline, 1-800-993-6495, is active to call the residence club for queries and concerns. Clients inquiring about vacation ownership can dial 1-877-279-3602 or 1-855-222-4965 between Hyatt Vacation Club customer service hours. Lastly, 1-888-914-9661 is the helpline for legal issues and inquiries. Those consulting for queries about resorts, destinations, ownership, locations, offers, booking, cancellation, discounts, and other relevant matters can call the customer care team for efficient assistance. The business agents are available to promptly respond to user requests Monday through Friday between 9:00 AM and 5:00 PM ET.

Multiple email addresses are published to reach the business agents for different matters. Users consulting the residence club for customer service can email hvo-info-general@vacationclub.com. The Hyatt Vacation Club customer service email soleilmarketing@vacationclub.com is also available for similar purposes. To consult the legal department for copyright infringement inquiries, write to copyright@mvwc.com between business hours. The emails hvoprivacy@vacationclub.com and privacy@mvwc.com are for privacy issues and concerns. Customers intending to submit sales and reservation concerns can use the Hyatt Vacation Club email reservations.support@vacationclub.com to contact the respective department. After reviewing their request, the customer care team will respond within 2 or 3 working days.

The Hyatt Vacation Club headquarters address is WHV Resort Group, Inc., 300 Ranchero Drive, Suite 450, San Marcos, California 92069, United States. For critical and sensitive matters, it is best to consult the corporate office by letter or in person. Those with general queries and concerns can also visit the Hyatt Vacation Club locations after making an appointment in the relevant department. However, that is time-consuming and comparatively less feasible than calling Hyatt Vacation Club customer service for urgent matters.

PissedConsumer Club

Contact Information

Hyatt Vacation Club Website:

Hyatt Vacation Club Help Center:

Corporate Office Address:

WHV Resort Group, Inc.
300 Ranchero Drive, Suite 450
San Marcos, California 92069
United States

Summary of Hyatt Vacation Club Customer Service Calls

59 TOTAL
CALLS
02:18 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hyatt Vacation Club?

Request for Information Question:

  • “Discuss my account”
  • “I need more information about booking”
  • “Help with planning a trip”

Payments and Charges Question:

  • “Make assessment payment”
  • “My 360000pts need to be deposited to Interval but they cant help me bcz the Hyatt did not enable that function. My points accrued are not showing tl be deposited. I have been trying to resolve this for days spending hours a day. Today is the last day”
  • “Payment”

Activation/ Cancellation Question:

  • “Cancel contract”
  • Contract cancellation
  • “Cancellation”

Return/ Replace Question:

  • “Exchange pts”
  • “Change reservation date”

Product/ Service Question:

  • “Planning vacation using points that expires soon”

Cards Question:

  • “Double charging on my credit card”

Account Question:

  • “Member ship”

Other Question:

  • “Upgrade”
  • “Para hacer un pago 1,633.40”
  • “Human Resource”

Compare Hyatt Vacation Club Customer Service To

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