Skip to content
Write review For Business
  • Login

Contact Hyatt Vacation Club Customer Service

Hyatt Vacation Club Phone Numbers and Emails

Toll-Free Number:

  • (855) 455-9355
Call customer service
Send Message

Customer Service:

  • (760) 481-7791
    Financial Services
  • (800) 993-6495
    Hyatt Residence Club
  • (877) 279-3602
    Vacation Ownership
  • (855) 222-4965

Legal:

  • (888) 914-9661

Hyatt Vacation Club Emails:

Customer Service
Hyatt Residence Club
Legal
Copyright Infringement Inquiries, Privacy Inquiries, Privacy Inquiries
Sales/ Reservations
Is this your business?

How to Contact Hyatt Vacation Club?

Most Popular Number:

(855) 455-9355
Total calls: 37 Last call: Jan 1, 2025
author avatar
PissedConsumer Reporter

Users with general queries and complaints can reach the customer care team via the toll-free number 1-855-455-9355. Those consulting to request financial services can use the Hyatt Vacation Club contact number 1-760-481-7791 to call or message the respective agent. The helpline, 1-800-993-6495, is active to call the residence club for queries and concerns. Clients inquiring about vacation ownership can dial 1-877-279-3602 or 1-855-222-4965 between Hyatt Vacation Club customer service hours. Lastly, 1-888-914-9661 is the helpline for legal issues and inquiries. Those consulting for queries about resorts, destinations, ownership, locations, offers, booking, cancellation, discounts, and other relevant matters can call the customer care team for efficient assistance. The business agents are available to promptly respond to user requests Monday through Friday between 9:00 AM and 5:00 PM ET.

Multiple email addresses are published to reach the business agents for different matters. Users consulting the residence club for customer service can email hvo-info-general@vacationclub.com. The Hyatt Vacation Club customer service email soleilmarketing@vacationclub.com is also available for similar purposes. To consult the legal department for copyright infringement inquiries, write to copyright@mvwc.com between business hours. The emails hvoprivacy@vacationclub.com and privacy@mvwc.com are for privacy issues and concerns. Customers intending to submit sales and reservation concerns can use the Hyatt Vacation Club email reservations.support@vacationclub.com to contact the respective department. After reviewing their request, the customer care team will respond within 2 or 3 working days.

The Hyatt Vacation Club headquarters address is WHV Resort Group, Inc., 300 Ranchero Drive, Suite 450, San Marcos, California 92069, United States. For critical and sensitive matters, it is best to consult the corporate office by letter or in person. Those with general queries and concerns can also visit the Hyatt Vacation Club locations after making an appointment in the relevant department. However, that is time-consuming and comparatively less feasible than calling Hyatt Vacation Club customer service for urgent matters.

Hyatt Vacation Club Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    67% phone 33% email
  • The best phone number to call Hyatt Vacation Club is 8554559355. 66% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday and Tuesday, while the shortest are on Thursday and Saturday.

  • People call Hyatt Vacation Club mainly because of request for information, activation/ cancellation, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Hyatt Vacation Club Website:

Hyatt Vacation Club Help Center:

Corporate Office Address:

WHV Resort Group, Inc.
300 Ranchero Drive, Suite 450
San Marcos, California 92069
United States

Hyatt Vacation Club Rating Based on 8 Reviews

Rating details

1.7
more details
Cleanliness
Value for money
Billing Practices
Price Affordability

Rating stats

Rating trend

How Good is Hyatt Vacation Club's Customer Service?

Perri Qia
Perri Qia
Feels Satisfied | Jul 16, 2023

I saw the Facebook add of Lake Thao 3 days , 2 nights. It sounds great. I try to contact to confirm, it ends here. I hope someone can call me and book. But overall Hyatt is very professional with high quality customer care company.

Read full quote
Steven P Vit
Steven P Vit
Feels Disappointed | Jun 15, 2023

I have tried multiple times to try to change the dates of my stay. I haven't been able to work with a person on the call. They have said time and time again that they would get back to me and have failed to do so. Super frustrating.
Steve Peterson

Read full quote

Summary of Hyatt Vacation Club Customer Service Calls

56 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hyatt Vacation Club?

Payments and Charges Question:

  • “Make assessment payment”
  • “My 360000pts need to be deposited to Interval but they cant help me bcz the Hyatt did not enable that function. My points accrued are not showing tl be deposited. I have been trying to resolve this for days spending hours a day. Today is the last day”
  • “Payment”

Request for Information Question:

  • “I need more information about booking”
  • “Help with planning a trip”
  • “Question about my account”

Activation/ Cancellation Question:

  • “Cancellation”
  • “Cancelation”

Return/ Replace Question:

  • “Exchange pts”
  • “Change reservation date”

Cards Question:

  • “Double charging on my credit card”

Account Question:

  • “Member ship”

Other Question:

  • “Upgrade”
  • “Para hacer un pago 1,633.40”
  • “Human Resource”

Compare Hyatt Vacation Club Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about Hyatt Vacation Club? What happened? What can we help you with?
Submit review Don't show this popup