Hub Group Phone Numbers and Emails

Toll-Free Number:

  • (800) 377-5833
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Customer Service:

  • (404) 267-6310
    Atlanta, GA
  • (800) 388-6798
    Atlanta, GA
  • (800) 224-2641
    Austell, GA
  • (866) 683-7156
    Ayer, MA
  • (866) 243-7030
    Bensalem, PA
  • (800) 365-1818
    Birmingham, AL
  • (833) 744-7673
    Chantilly, VA
  • (800) 300-0585
    Charlotte, NC
  • (888) 212-5252
    Chicago, IL
  • (866) 411-1887
    Columbus, OH
  • (479) 856-6140
    Fayetteville, AR
  • (866) 828-7120
    Fayetteville, AR
  • (866) 344-9990
    Harrisburg, PA
  • (866) 851-1945
    Jacksonville, FL
  • (956) 724-1171
    Laredo, TX
  • (877) 703-1171
    Laredo, TX
  • (800) 232-0749
    Liberty, MO
  • (866) 285-4938
    Madison, AL
  • (800) 846-0103
    Memphis, TN
  • (866) 429-9676
    Mesquite, TX
  • (866) 411-1886
    Milwaukee, WI
  • (800) 766-6456
    Nashville, TN
  • (630) 795-2281
    North Salt Lake, UT
  • (800) 829-0466
    Oakville, ON
  • (855) 251-7489
    Pacific, WA
  • (412) 787-6210
    Pittsburgh, PA
  • (800) 438-2900
    Pittsburgh, PA
  • (855) 649-7059
    Portage, MI
  • (888) 266-3613
    Portland, OR
  • (888) 286-2939
    San Bernardino, CA
  • (310) 473-8885
    Santa Monica, CA
  • (314) 819-6300
    St. Louis, MO
  • (866) 409-9759
    St. Louis, MO
  • (800) 913-3460
    Stockton, CA
  • (419) 214-5200
    Toledo, OH
  • (844) 887-4582
    Toledo, OH
  • (877) 629-1736
    Wilmington, IL
  • +52 555 652 7000
    Mexico City, DF
  • +52 800 004 8263
    Mexico City, DF
  • +1 905 829 5134
    Oakville, ON

General Info:

  • (630) 271-3600

Hub Group Emails:

General Info
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Hub Group Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    96% phone 4% email
  • The best phone number to call Hub Group is 8003775833. 73% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Saturday.

  • People call Hub Group mainly because of activation/ cancellation, employment, shipping and delivery.

View full overview ›

How to Contact Hub Group Customer Service?

Most Popular Number:

(800) 377-5833
Total calls: 32 Last call: Feb 5, 2024

Hub Group phone number for general customer support and inquiries is 800-377-5833. Call this toll-free line to get information about available transportation solutions, logistics management, and industries served by the company. If you have questions about delivery, please call 1-703-964-9500. As an alternative to calling Hub Group customer service department, you can also get in touch with the company via email, mail or live chat. Customer care is available Monday through Friday from 7.30 am to 9.30 pm ET. Operation hours on weekends are from 9.30 am to 6.30 pm ET.

If you prefer written communication or have an issue that is not urgent and doesn’t need to be resolved as soon as possible, consider reaching out to the Hub Group customer care team via email. Hub Group email for general inquiries and information about the company and its services is To connect with the legal department on the matter of privacy inquiries or any other legal issues, send your email to
If you prefer chatting with a live person, Hub Group live chat can be a good option for you. To start the chat, go to the “Contact Us” page and click the “Chat” button. To proceed with the conversation, provide your full name, tracking number, phone number, email, and the question you have.

The company is headquartered in Illinois. Hub Group address is 2001 Hub Group Way, Oak Brook, Illinois 60523. You can use this address to contact the company via regular mail and send documents, letters and other correspondence. Besides its head office, Hub Group has locations in Gerogia, Alabama, Massachusetts, California, Philadelphia, Virginia, and North Carolina.

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Contact Information

Hub Group Website:

Hub Group Help Center:

Corporate Office Address:

Hub Group, Inc
2000 Clearwater Drive
Oak Brook, Illinois 60523
United States

Other Info (opening hours):


Acworth, GA

Hub Group Warehouse

118 Northpoint Pkwy

Acworth, GA 30102

Atlanta, GA

Hub Group Office

3625 Cumberland Blvd SE #900

Atlanta, GA 30339

Austell, GA

Hub Group Terminal

7990 White Rd

Austell, GA 30168

Ayer, MA

Hub Group Terminal

1 Sculley Rd.

Ayer, MA 01432

Bensalem, PA

Hub Group Terminal

2950 State Road

2nd Floor

Bensalem, PA 19020

Birmingham, AL

Hub Group Terminal

550 25th Ave W

Birmingham, AL 35204

Bloomington, CA

Hub Group Warehouse

2304 Lilac Ave.

Bloomington, CA 92316

Buena Park, CA

Hub Group Warehouse

6570 Altura Blvd.

Buena Park, CA 90620

Chantilly, VA

NSD, a Hub Group Company

4500 Southgate Place Suite 300

Chantilly, VA 20151

Charlotte, NC

Hub Group Terminal

1201 Atando Avenue

Charlotte, NC 28206

More contact details



Hub Group Rating Based on 3 Reviews

Rating details

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Customer service
Turnaround Time
Product or Service Quality

Rating stats

Rating trend

Summary of Hub Group Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hub Group?

Shipping and Delivery Question:

  • “My delivery has been in Little Rock, Ar. Since early Friday morning. I live about an hour from where by package is. It was supposed to be here today. I do my tracking and am told it would be here until this Saturday. Why is my package sitting at your”
  • “Never received my order”
  • “Change name of the package instead of email”

Activation/ Cancellation Question:

  • “Need to terminated out the system so can receive my 401k”
  • “Cancel. My order”
  • “To cancel Subscription”

Employment Question:

  • “W2s”
  • “401k”
  • “Job”

Request for Information Question:

  • “Housing assistance”
  • “Checking on payment on my Evergy”
  • “About my landlord”

Account Question:

  • “Need login id”
  • “Acct”

Product/ Service Question:

  • “Damaged trailer”

Refund Question:

  • “Our dates were incorrect on our tickets, they promised refund concerning our luggage that we have to pay for this was never told to us during booking.”

Cards Question:

  • “You are trying to take money off my card that is not atherized”

Other Question:

  • “Your driver hit me an drove away”
  • “Update Information”
  • “To get a release number for a emptyContainer”

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