Contact Hub Group Customer Service
Hub Group Phone Numbers and Emails
Toll-Free Number:
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(800) 377-5833
Customer Service:
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(404) 267-6310Atlanta, GA
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(800) 388-6798Atlanta, GA
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(800) 224-2641Austell, GA
Hub Group Emails:
Hub Group Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Hub Group is 8003775833. 78% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Hub Group may ask you for the following information to identify you as a customer: order id or tracking no or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Hub Group is 8003775833. 78% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Hub Group may ask you for the following information to identify you as a customer: order id or tracking no or first and last name.
People call Hub Group mainly because of request for information, activation/ cancellation, shipping and delivery.
The best email to contact Hub Group is info@hubgroup.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
Hub Group Website:
Hub Group Help Center:
Corporate Office Address:
Other Info (opening hours):
Locations:
Acworth, GA
Hub Group Warehouse
118 Northpoint Pkwy
Acworth, GA 30102
Atlanta, GA
Hub Group Office
3625 Cumberland Blvd SE #900
Atlanta, GA 30339
Austell, GA
Hub Group Terminal
7990 White Rd
Austell, GA 30168
Ayer, MA
Hub Group Terminal
1 Sculley Rd.
Ayer, MA 01432
Bensalem, PA
Hub Group Terminal
2950 State Road
2nd Floor
Bensalem, PA 19020
Birmingham, AL
Hub Group Terminal
550 25th Ave W
Birmingham, AL 35204
Bloomington, CA
Hub Group Warehouse
2304 Lilac Ave.
Bloomington, CA 92316
Buena Park, CA
Hub Group Warehouse
6570 Altura Blvd.
Buena Park, CA 90620
Chantilly, VA
NSD, a Hub Group Company
4500 Southgate Place Suite 300
Chantilly, VA 20151
Charlotte, NC
Hub Group Terminal
1201 Atando Avenue
Charlotte, NC 28206
Fax:
Summary of Hub Group Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Hub Group?
Shipping and Delivery Question:
- “I have a pool that was supposed to be delivered yesterday on June 5 was wondering when I could expect it to be delivered”
- “I have a pool that was supposed to be delivered on the 5 of June have not received and was wondering when I could expect my delivery”
- “Delivery gone wrong”
Request for Information Question:
- “To get pick up rescheduled. No resolution. HUB Group has not responded.”
- “Update Information”
- “Housing assistance”
Activation/ Cancellation Question:
- “Cancel return pi kup”
- “Need to terminated out the system so can receive my 401k”
- “Cancel. My order”
Employment Question:
- “Employment”
- “W2s”
- “401k”
Account Question:
- “Need login id”
- “Acct”
Product/ Service Question:
- “Damaged trailer”
Refund Question:
- “Our dates were incorrect on our tickets, they promised refund concerning our luggage that we have to pay for this was never told to us during booking.”
Cards Question:
- “You are trying to take money off my card that is not atherized”
Other Question:
- “Hr”
- “Hola buenas tardes mi comida llegó fría y el servicio fue pésimo tardo mucho además no dejó la comida donde se lo pedí”
- “Promised pick up is three days late!”
Compare Hub Group Customer Service To
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