Contact Hub Group Customer Service
How to Reach a Person at Hub Group
Toll-Free Number:
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1-800-377-5833
Customer Service:
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1-404-267-6310Atlanta, GA
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1-800-388-6798Atlanta, GA
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1-800-224-2641Austell, GA
Hub Group Emails:
Hub Group Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Hub Group Phone Number | 1 (800) 377-5833 |
| Average Hold Time | 00:01:47 |
| Average Calls duration | 2 minutes |
| Most Popular Hub Group Email Address | info@hubgroup.com |
| Hub Group Live Agent Availability | 17% of callers successfully reach a real person |
| Issue Resolution Rate | Low (0% reported full resolution) |
| Contact Method Distribution | 92% phone, 8% email |
| Common Reasons for Contact | Request for information, activation/ cancellation, shipping and delivery |
| Prepare before the call to Hub Group | Order id or tracking number or first and last name |
How to Contact Hub Group Customer Service?
Most Popular Number:
| Total calls: 52 | Last call: Mar 30, 2026 |
Contact Information
Hub Group Website:
Hub Group Help Center:
Corporate Office Address:
Other Info (opening hours):
Locations:
Acworth, GA
Hub Group Warehouse
118 Northpoint Pkwy
Acworth, GA 30102
Atlanta, GA
Hub Group Office
3625 Cumberland Blvd SE #900
Atlanta, GA 30339
Austell, GA
Hub Group Terminal
7990 White Rd
Austell, GA 30168
Ayer, MA
Hub Group Terminal
1 Sculley Rd.
Ayer, MA 01432
Bensalem, PA
Hub Group Terminal
2950 State Road
2nd Floor
Bensalem, PA 19020
Birmingham, AL
Hub Group Terminal
550 25th Ave W
Birmingham, AL 35204
Bloomington, CA
Hub Group Warehouse
2304 Lilac Ave.
Bloomington, CA 92316
Buena Park, CA
Hub Group Warehouse
6570 Altura Blvd.
Buena Park, CA 90620
Chantilly, VA
NSD, a Hub Group Company
4500 Southgate Place Suite 300
Chantilly, VA 20151
Charlotte, NC
Hub Group Terminal
1201 Atando Avenue
Charlotte, NC 28206
Fax:
Summary of Hub Group Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Hub Group?
Shipping and Delivery Question:
- “Delivery issue”
- “Problems with delivery insueance”
- “I have a pool that was supposed to be delivered yesterday on June 5 was wondering when I could expect it to be delivered”
Request for Information Question:
- “To get pick up rescheduled. No resolution. HUB Group has not responded.”
- “Update Information”
- “Housing assistance”
Employment Question:
- “Employment”
- “W2s”
- “401k”
Activation/ Cancellation Question:
- “Cancel return pi kup”
- “Need to terminated out the system so can receive my 401k”
- “Cancel. My order”
Product/ Service Question:
- “My product has been at local warehouse for a week”
- “Damaged trailer”
Account Question:
- “Need login id”
- “Acct”
Return/ Replace Question:
- “Return pick up”
Refund Question:
- “Our dates were incorrect on our tickets, they promised refund concerning our luggage that we have to pay for this was never told to us during booking.”
Cards Question:
- “You are trying to take money off my card that is not atherized”
Other Question:
- “Pick up my couch”
- “Benefits”
- “I have 9 empty trailers at 1770 interstat dr lakeland fl”
Compare Hub Group Customer Service To
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