Contact Hsus Ginseng Customer Service

It is the customer's responsibility to file a report to Hsu's customer service department if The User's package is damaged/undelivered/lost. Hsu's will investigate and file claims with the carrier when applicable. Additionally, a customer may file claim by their own, Hsu's will provide document support as best as Website can. If recipient received the wrong product or less than what was expected, please contact Hsu's customer service within 7 business days after package delivered. It will take 1~3 business days for Hsu's to process the investigation. After the investigation is settled, Hsu's will contact the recipient. A replacement order or refund will be offered. Additionally, Hsu's will provide a return label if any products need to be collected. For web orders, www.hsuginseng.com assume that Hsus Ginseng's' customers have full knowledge or understanding of the products they are purchasing.

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It is the most valued, revered and legendary medicinal plant found growing wild only in Northern Manchuria and Northeastern United States. It's a perennial plant, which stands about 10 to 20 inches high with 2 to 5 clusters of a group of five leaves and a spindle-shaped root. Small white flowers in summer are followed by red berries (bearing seed) in the fall. Panax is Greek for "Cure it all". Three varieties are generally regarded as "Ginseng": American Ginseng (Panax Quinquefolium) Chinese and Korean Ginseng (Panax Ginseng C.A. Meyer) and Tien-Chi Ginseng (Panax Pseudo Ginseng). A cousin of ginseng, Eleutherocococcus Senticosis is also widely accepted as a medicinal plant. Ginseng can be found growing any place where there is at least 100 days of dormant weather. It grows best along the 45th parallel.

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