Bel Air, Maryland
0 comments
Not resolved

In 2012 we had carpet put in throughout my home by HRS flooring, consisting of two separate orders, one doing my basement, and the other my entire upstairs.At the time, we dealt with Avi, and a newly hired sales person I think named Mike.

We were given good prices for carpet and was told that the carpet we bought would last easily 15-20 years. The problem has been with the installation. Within 3 months of installation the carpet became bumpy throughout the house. They have sent people out twice since being put in, but they never fixed it right because they "don't want to break the seams".

Not sure what that means, but my $5000.00 spent in carpet has been a waste. I have visible lumps and bumps throughout the house (in EVERY room, even under the beds) and every place that they suppose to have fixed is not fixed. I am attaching pictures of places that have been repaired TWICE! I have had carpet put in several times in my life and have never had it look the way this does.

I wish Avi would come by and see for himself how this looks.The carpet has worn well and looks fine, yet I am still going to have to replace it because the installation was so poor.

Review about: Hrs Flooring Carpet Installation.

Review #821573 is a subjective opinion of a user.

PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Bad quality / $5000
Preferred solution Let the company propose a solution

Had an Experience with HRS Flooring?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"a few bad eggs can not take away years of making brides dreams coe true with flowers........ You Made it all seem so easy! Thank you so much. My daughter loved..." Read more
" We purchased the Premier bath after her motorcycle accident; she was t-boned by a drunk driver. It was installed in November of 2014. We were told our..." Read more
"I purchased a new in ground pool and concrete patio around the pool from Leisure Tech NY late last year. The work is beyond terrible. Their work is sloppy and..." Read more
"I bought a new home. Knowing the 3 bedrooms would need carpet, I planned weeks in advance and found the perfect carpet: Mohawk Soft DeCor, English Pewter color. ..." Read more
"Where is my items? Status updated delivery, but to whom you sending? No signature when delivery?? I put office address, but you deliver at night? You give to whom? Why..." Read more
"I am writing to you about your comment on Schult Homes. You stated about your FURNACE running constantly & your bill being so high! We also have a Schult home..." Read more
"An extremely disappointing and unprofessional real estate agent. Mr. Doring showed up late to several of our scheduled meetings, was often hard to reach on his phone in between, and..." Read more
"I bought a beautiful Spring wreath for $79.99 last Speing. I put it away for the rest of the year and this year I take it out and it looks..." Read more

Recently Discussed Reviews