To contact HRCI customer service, call the US toll-free number 1-866-898-4724. If you encounter problems with this number, call the other published HRCI phone number: 1-571-551-6700. You are welcome to call any of these numbers with questions or concerns regarding HRCI. The agent answering your call will transfer it to someone who can assist.
If you prefer to write your concerns, you can use the HRCI email system. For general information, send your email to info@hrci.org. You can request more details regarding the company’s approved provider programme by emailing ap@hrci.org. For more information about webinars, direct your email to webinars@hrci.org. The dedicated email address for media and marketing inquiries is hrcimarketing@hrci.org. If you need an immediate response, please give customer service a call.
If you have unresolved issues, you can request an appointment with senior representatives at HRCI headquarters. The headquarters is located at the corporate office, HRCI, 1725 Duke Street, Suite 400, Alexandria, Virginia 22314, United States. If you cannot visit headquarters, you can mail a detailed letter to the corporate office. The street address is also a mailing address.
Use the HRCI website to contact customer service online. The website’s help centre page has online forms, including the certification program feedback form and a complaint and disciplinary form. All the forms are listed on the website. Go to the website, click on “Contact Us” or the section or form you need, and follow the prompts.
The HRCI hours of operation when you can contact customer service are Monday through Friday from 8:30 AM to 6:00 PM ET. The office is closed on Saturday and Sunday. You can still email customer service outside these hours, and it will respond as soon as possible during office hours. The website is also available 24/7.
