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Contact HPSO Customer Service

HPSO Phone Numbers and Emails

Toll-Free Number:

  • (800) 982-9491
    Professionals Or Students
Call customer service
Send Message

Customer Service:

  • (877) 215-2311
    Personal Plans

Business Customer Service:

  • (215) 660-0241

HPSO Emails:

Business Customer Service
Customer Service
Legal
Privacy Inquiries
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How to Contact HPSO?

Most Popular Number:

(800) 982-9491
Professionals Or Students
author avatar
PissedConsumer Reporter

HPSO maintains a toll-free customer service line at 1-800-982-9491. General customer service inquiries about personal plans may be made at HSPO phone number 1-877-215-2311. Likewise, business customers should call the HSPO customer service number at 1-215-660-0241 for business concerns.
If you wish to visit the HPSO team in person, visit them at Affinity Insurance Services, Inc., 1100 Virginia Drive, Suite 250, Fort Washington, Pennsylvania 19034, USA. It's suggested that users call first to set an appointment. Aon has another HSPO office location at 200 E. Randolph, Illinois 60601.

For any email inquiries, HPSO customer service has several email addresses. A commercial customer may write to HSPO email for support at customer.service@hpsocover.com. Similarly, general inquiries could be sent to service@hpso.com. Any customer may write to privacy@aon.com for inquiries about legal and privacy-related questions. Since these are subject matter inquiries, the response takes longer, but it is not expected to deal with urgent matters.

HPSO's hours of operation are Monday through Friday, from 8 AM to 6 PM (ET). Clients are encouraged to contact them when they need policies, payments, or claims assistance. Outside these hours, clients can self-help by browsing the informative resources on the website.

Customers may visit the HPSO website for online support and click "Contact Us." The HSPO website lists phone numbers for all inquiries, including students, businesses, and personal plans. Customers may also fill out an online assistance request. It will ask for some basic information, such as their name, email address, ZIP code, and the HPSO policy number if known.
It will also ask if they are HPSO insured and the reason for contact, such as trouble accessing My Account, a request for Proof of Insurance, Payment Confirmation, or Policy Change. On submission, the HPSO customer service staff will view the request and respond accordingly. Customers can also manage their policies online via the My Account area. The claim form may be submitted online if a notice was sent regarding an incident or claim.

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Contact Information

HPSO Website:

HPSO Help Center:

Corporate Office Address:

Affinity Insurance Services, Inc.
1100 Virginia Drive, Suite 250
Fort Washington, Pennsylvania 19034
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 6:00pm ET


Other Location:

Aon plc.

200 E. Randolph

Illinois 60601

More contact details

Fax:

+1 800-739-8818

Summary of HPSO Customer Service Calls

5 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call HPSO?

Product/ Service Question:

  • “About insurance”
  • “Need general liability, insurance and sexual-harassment coverage”
  • “Proof of insurance & expiration date”

Other Question:

  • “Copy malpractice”

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