The HPSJ phone number is (888) 936-7526. Call the support line and find out more about the health plan, get tips on how to change your address or request an ID card, learn more about the benefits you have, get assistance with Medi-Cal annual renewals, and address other health plan inquiries. The HPSJ customer service line is open Monday through Friday from 8:00 a.m. to 5:00 p.m. If you need to contact the provider services line, please call (209) 942-6340. To reach the Automated Eligibility System line, please call (209) 942-6303.
Clients who want to contact the company via email should send their messages via an online inquiry form on the company’s website, as currently, there is no HPSJ email address for general consumer assistance. If you have legal issues, please forward them to privacyofficer@hpsj.com. Please note that if you seek quick assistance, you should contact the company by phone.
The HPSJ headquarters is based in French Camp. The HPSJ address for mailing the main office is HPSJ/MVHP Headquarters, 7751 South Manthey Road, French Camp, CA 95231. The company also has offices in Modesto and Placerville. If you need to mail or visit any of these offices, please use the following addresses: 1025 J Street, Modesto, CA 95354, and 4327 Golden Center Drive, Placerville, CA 95667.
The most effective way to contact the company online is via the HPSJ website. To get assistance with their questions and comments, consumers should fill out the form on the “Contact Us” page. To fill out the form, please click on the “For other benefit questions or other inquiries” line in the list of the most frequently asked questions.