147 views
0 comments

I had a question before I ordered a piece of furniture, e.g. the return policy.

They state you can call 8 am to 5 pm to have questions answered. I was on hold for 1 hour minutes, when I decided to leave the optional voicemail because I was sick and tired of waiting and their music on hold was terrible. The voicemail went into perpetual loop where no one answered. They clearly do not have adequate staff to handle questions.

I'm not really happy they wasted my time.

I have to write 100+ words for this post? I feel I adequtely explained my problem in 83 words.

I'm already pissed off and you have made the experience of blowing steam worse! You're idiots.

Reason of review: Waste of time.

Location: México, Baja California

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Houzz Reviews

  1. 317 reviews
  2. 120 reviews
  3. 68 reviews
  4. 44 reviews
  5. 37 reviews
Houzz reviews