Houzz - No Return Policy

15 of 46 Houzz reviews

You bought it, it's yours.No returns allowed even when merchandise is damaged.

Buy your stuff the good old fashioned way, in a store! Nightstand has defective interior metal plate that gouged outside of drawer. Houzz wanted to send us a new metal plate (how do you install? I'm not a carpenter and a wood crayon for the gouge.

This has got to be a joke. Nightstands were over $500.

Each!,,,,All we asked for is the shipment of a new nightstand to replace dame done.We are still well within the return time so I think they just want to ship you're merchandise and move on to the next sucker.

This review is a subjective opinion of a user.
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More Review Details

Reason of review:
Return, Exchange or Cancellation Policy
Preferred solution:
Full refund
Monetary loss:
Product or service
Nightstand Damaged
Review category
Home Construction and Repair
review #957518

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15 of 46 Houzz reviews

Nov 19, 2016 #1243057 Grandville, Michigan, United States

If you paid $1000 for 2 of those you got ripped off. "so I think they just want to ship (your) merchandise" NOT "so I think they just want to ship you're merchandise" you're=you are

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