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8 comments

Love there digital website artwork, I know use it to find products from other companies. They seem to have the worst in customs service when returning an item. It's been over a month and still not able to return item.

Very poor customer followup. After 4 emails of not receiving the shipping label I have now sent it back to the seller three weeks ago. No I get emails asking if I received the shipping label. You would think there IT department would not be so 10 years behind. At this time I have have not received my $360.00 that I have been trying to return but it is prevalent they are not wanting to refund.

Long live Amazon.

Reason of review: Poor customer service.

Location: Saint Cloud, Florida

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Guest

Agreed. My last experience with Houzz was enough for me to call it quits. This company has horrible business ethics and doesn't take responsibility for their screw ups.

Guest

Houzz absolutely sucks. They don't post negative reviews, their resellers sucks and nothing looks like it does on their site.

Oh, and their customer service sucks too. S.U.C.K.

I.T. Long live Amazon, Overstock and Wayfair.

Guest

They are horrible. Do not deal with this company.

It is very difficult to cancel an order within 30 minutes.

They tell you were to go and there is no link. Customer beware!

Guest

too darn much advertising, not enough support, too invasive, they suck! skip Houzz and go to a real person, really, the comment stream on induction cooktops?!!!

what a joke, obviously sponsored by an induction mfgr, any serious home or prof chef know gas is the BEST! there is no substitute, induction sucks too, like Houzz

Guest

HOUZZ will cheat you any way they can. Do not do business with HOUZZ

Guest
reply icon Replying to comment of Guest-1363998

Your right. We got ripped off, signed up for their service and never got a single lead. Their website is so difficult to navigate.

Guest

Ordered plumbing fixtures--promised prompt shipment, falsely advised package had shipped. Paid $44 for expedited shipment so I could make international consolidated shipments.

It wasn't shipped as stated. Was shipped UPS ground.

Missed my foreign shipment and they kept the $44. Plus the don't even respond to my complaints.

Guest

Agreed. It used to be a forum of real people.

Now its just ads. Block it.

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