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My purchase came defective & per the instructions in the box I contacted the manufacture for replacements Long story short & 8 months later my issue with the product was not resolved. So I posted a negative review ABOUT THE MANUFACTURE, not even houzz themselves!

My review is no longer on the houzz website. Why? Here's another kicker.... In my correspondence with the manufacture I found out what the mark up on that product was.

48%! I thought I was getting a deal.

Guess not. Wont shop via that website anymore

Reason of review: Poor customer service.

Preferred solution: be honest to your consumers .

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Tamaria Naq

They removed my review of a very bad contractor. I think they allow contractors with subscriptions to buy their way out of trouble. Class action suit , anyone ?

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