Littleton, Colorado
0 comments
100% full Resolved

Update by user Sep 27, 2016

After filing a complaint with the BBB the company responded and has sent me a replacement product.

Original review posted by user Sep 26, 2016

I received a defective product that was opened due to poor packaging.The packaging and shipping box was completely saturated with my opened product.

Related: House Of Beauty World Shipping Service Review

They will not return my phone messages or reply back to any of the several emails I have sent them. It has now been 14 days since I initiated the claim with no response. I did receive a poorly written email with misspelled words and bad grammar stating they needed additional pictures of the defective product. I provided the information and pictures just to be ignored once more.

Buyer beware.

Spend the extra dollar and buy your product at a reputable known retailer who cares about their clientele.

Review about: Yves Saint Laurent Shower Gel.

I didn't like: No customer service.

Review #926120 is a subjective opinion of a user.

1.3
Customer service
Reliability
Turnaround Time
Staff
Price Affordability
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money
Website
Diversity of Products or Services
Discounts and Special Offers
Advertised vs Delivered
Reason of Review / Monetary Loss Damaged or defective / $35
Preferred solution Deliver product or service ordered

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