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Contact Hourglass Cosmetics Customer Service

Hourglass Cosmetics Phone Numbers and Emails

Toll-Free Number:

  • (855) 846-3814
Call customer service
Send Message

Jobs/ Career:

  • (310) 392-7799

Hourglass Cosmetics Emails:

Customer Service
Jobs/ Career
Legal
Privacy Inquiries
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How to Contact Hourglass Cosmetics?

Most Popular Number:

(855) 846-3814
Total calls: 34 Last call: Jan 8, 2025
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PissedConsumer Reporter

To get in touch with the Hourglass Cosmetics customer service representative in real-time regarding the makeup product from the online store catalog, dial the following number: 1-855-846-3814. Are you interested in joining the company team? Find out about new career opportunities at 310-392-7799. Find Hourglass Cosmetics contacts on the “Store Locator” page if you need to contact the nearest retail store manager. To go to it, follow “Store Locator” in the “CUSTOMER SUPPORT” block at the bottom of the online store website.

The Hourglass Cosmetics customer service team is also available in writing. To send a letter with your questions regarding the products from the online store or other matters, use the following company email: CS@hourglasscosmetics.com. Want to join the Hourglass Cosmetics team? Send your CV to careers@hourglasscosmetics.com. Regarding the privacy policy, apply to the company at privacy@hourglasscosmetics.com.

The Hourglass Cosmetics headquarters is located in the state of California. If you need to meet with the company CEO, manager of a certain department, or other specialists to talk about cooperation or other corporate-related matters, write down the Hourglass Cosmetics detailed address: Hourglass Cosmetics 1351 Abbot Kinney Blvd Venice, California 90291, United States.

The company customer service team operates during the following business hours: Monday through Friday from 9 a.m. to 5 p.m. This is by the Pacific time zone. So, keep it in mind when planning your communication with the company manager at one of the above-mentioned Hourglass Cosmetics contacts.

If you are interested in the Hourglass Cosmetics products and want to find out detailed information about them online, you can do it via the corporate site in several ways. To send a letter, follow “Contact” at the bottom and fill out a contact form. To get in touch with the retail store, click on “Store Locator”, choose the store you are interested in, and follow its telephone number.

Hourglass Cosmetics Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Hourglass Cosmetics Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    85% phone 15% email
  • The best phone number to call Hourglass Cosmetics is 8558463814. 97% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Thursday.

  • People call Hourglass Cosmetics mainly because of product/ service, request for information, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Hourglass Cosmetics Website:

Hourglass Cosmetics Help Center:

Corporate Office Address:

Hourglass Cosmetics
1351 Abbot Kinney Blvd
Venice, California 90291
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00 AM – 5:00 PM Pacific

More contact details

Hourglass Cosmetics Rating Based on 4 Reviews

Rating details

1.6
more details
Discounts and Special Offers
Product or Service Quality
Reliability
Price Affordability

Rating stats

Rating trend

Summary of Hourglass Cosmetics Customer Service Calls

35 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hourglass Cosmetics?

Shipping and Delivery Question:

  • “Not shipping my order”
  • “Order never received”
  • “I placed an order with the wrong email so I didn't get my confirmation email”

Product/ Service Question:

  • “Problem with order”
  • “To order a product”
  • “Product faulty/? Vanish loyal”

Request for Information Question:

  • “Question about a product”
  • “Checking order because of website issues, im not pissed tho”
  • “Inquiry”

Return/ Replace Question:

  • “Return Shipping Label”
  • “Return”

Refund Question:

  • “Owe me refund for products ordered but not included in box sent”
  • “Get refund on shipping cost”

Payments and Charges Question:

  • “Fraud charge”

Activation/ Cancellation Question:

  • “Cancel membership”

Other Question:

  • “Order price”
  • “I would like to inquire about your skincare line”

Compare Hourglass Cosmetics Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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