The service here is absolutely terrible. I would not recommend this restaurant to anyone unless they want to be treated like they are just a waste of time and effort on the part of this staff.
When I came in one evening, I noticed a bunch of high school girls unapologetic about texting and standing around visiting while letting the phone ring off the hook and leaving guests unattended.
The so-called "service" I got from our server was less than poor. We were left alone for about an hour before seeing her again. When we finally received our check, it had been for the wrong amount, and so correcting it seemed to take more than half an hour.
By the time I left, I was outraged that I'd spent money for such poor quality service and blatant disrespect.
To top it all off, when we insisted on speaking with the General Manager, Heather Dougherty, we were confronted for being too demanding and "easily displeased."
I intend to let as many people know as I can that while other Houlihan's restaurants may have exceptional service, the Houlihan's located in Lee's Summit on Chipman Road should be known for its despicable treatment of its customers.
Never again will I come to this restaurant.
More Review Details
- Monetary loss:
- Review category
- Cafes, Restaurants and Bars
You May Also Like
- "My day could be going much better, thank you, except due to the Fact that I went to visit your 257 South La Cienega Boulevard, Beverly Hills, California 90211..."
- "On July 25, 2014, I went to the Applebee's on Kirkwood Highway, Wilmington, Delaware for a lunch date with my son. I ordered the Bourbon Steak. When the meal arrived,..."
- "My family and I went to the Hooters in Crestview Florida. I was visiting for the holidays. We arrived and there was no hostess. We sat ouraelves. It took ten..."
- "I was relaxing on my front covered porch when all of a sudden the top glass of my Larson screen away door completely shattered!!!!! ABSOLUTELY NOTHING HIT IT.!!!..."
- "I received a Mother's Day bouquet today from my son in AZ. The Rose petals had brown edges and the fill flowers were a brown, rotted slime about 1/3 of..."
- "The delivery Man, was very late deliveries @ 9:30 pm Cst, who does that?...didn't remove furniture out if boxes!!..."
- "Purchased new headlights, and they came with two o ring seals that were ripped. So I asked if I could return for a refund, and they said, "Sure, you pay..."
- "Had my jeep in for a paint job and was horrified to see that they painted my jeep Red jeep. orange!! I also dealt with the manager Lillie, rude!! And..."
- "So unhappy with fence install here in Buffalo, NY. Home Depot only has ONE contractor they use in WNY area so BEWARE. They built my back fence too high and..."