Hotheads Hair Extension Review from Chicago, Illinois

Chicago, Illinois
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Resolved

Update by user Sep 15, 2016

Manufacturer did agree that the extensions were defective and is reimbursing me for the full amount! It took a few weeks for an answer but it was worth the wait. Issue is resolved!

Original review posted by user Sep 03, 2016

These extensions are frizzy, with split ends and possibly hair that was gray.If you have straight, fine hair DO NOT purchase these.

I'm waiting for the manufacturer to "assess" my extensions to decide whether they will send me new hair or reimburse me. Extensions are a lot of money, choose wisely....

As of right now, hair talk hasn't responded to my emails. The salon is working with them but still no answer from them.

If hairtalk makes this situation right, I will post an update.But so far I'm unimpressed with customer service as well as the extensions.

Review about: Tape In Extensions.

Review #912471 is a subjective opinion of a user.

1.8
Product or Service Quality
Discounts and Special Offers
Value for money
Exchange, Refund and Cancellation Policy
Website
Staff
Diversity of Products or Services
Turnaround Time
Reliability
Customer service
Advertised vs Delivered
Price Affordability
PRODUCT OR SERVICE
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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