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Contact Hotelogical Customer Service

Hotelogical Phone Numbers and Emails

Toll-Free Number:

  • (888) 820-0976
    United States
Call customer service

Customer Service:

  • +44 808 164 6626
    United Kingdom and Europe

Business Customer Service:

  • (215) 392-9919
    United States
  • +44 203 053 8669
    United Kingdom and Europe

Legal:

  • (855) 422-2992
    Privacy Inquiries

Hotelogical Email:

Customer Service
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How to Contact Hotelogical?

Most Popular Number:

(888) 820-0976
United States
Total calls: 41 Last call: Mar 9, 2025
author avatar
PissedConsumer Reporter

Residents of the United States can use the toll-free number 1-888-820-0976 to call or message the business agent in their country. To contact Hotelogical customer service in the United Kingdom and Europe, the helpline is +44-808-164-6626. The company has also published the number 1-215-392-9919 to consult the business customer service team in the US. Those in the United Kingdom and Europe can use the Hotelogical contact number +44-203-053-8669 for the same department. Lastly, the helpline 1-855-422-2992 is active for legal and privacy inquiries.

Customers with all issues, inquiries, and complaints can use customerservice@hotelogical.com to write to the business agent. That is the only email to reach Hotelogical customer service. Emailing is best for issues that are not private or sensitive. If the matter requires you to share personal or confidential information, visit the company head office, Utopiar Digital Media Ltd, in person at 2424 E. York Street, Suite 320, Philadelphia, Pennsylvania 19125, United States, during business hours. The company also has an office in the United Kingdom at CentralPoint, 45 Beech Street, London, England EC2Y 8AD, for consumers in the respective country to visit. For more information regarding the company branches and the appointment details, use your Hotelogical login credentials to access your registered account on the website.

Clients with general questions regarding offers, bookings, registration, business, and personal travels can contact Hotelogical customer service 24/7 for efficient assistance. To ensure that the service you receive is according to your specific needs, you must input your search criteria, select a hotel, and call the number listed on the page. Users seeking information regarding cancellation fees or those intending to edit reservations can also do so 24/7. The company agents are also active for sales 24 hours and seven days a week.

Hotelogical Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email
  • The best phone number to call Hotelogical is 8888200976. 91% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Friday. The average call time is 8 minutes.

  • People call Hotelogical mainly because of refund, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Hotelogical Website:

Hotelogical Help Center:

Corporate Office Address:

Utopiar Digital Media Ltd
2424 E.York Street, Suite 320
Philadelphia, Pennsylvania 19125
United States

Other Info (opening hours):

Other Location:

CentralPoint,

45 Beech Street,

London,

England EC2Y 8AD,

United Kingdom

More contact details

Hotelogical Rating Based on 6 Reviews

Rating details

2.1
more details
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Product or Service Quality
Website

Rating stats

Rating trend

Summary of Hotelogical Customer Service Calls

45 TOTAL
CALLS
08:19 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hotelogical?

Payments and Charges Question:

  • “After i paid said room no.longer available”
  • “Double charge”
  • “Mistake in billing”

Refund Question:

  • “Refund issues”
  • “Refund”
  • “I want my money back”

Request for Information Question:

  • “Unable to check in without major credit card”
  • “Request refund for wrong reservations”
  • “Request refund for wrong reservation”

Return/ Replace Question:

  • “(Mistake in booking date) I made a booking for the wrong date”
  • “I my money returned”

Shipping and Delivery Question:

  • “Didn't get my confirmation”
  • “Location of room”

Cards Question:

  • “Paid online an y'alls card didn't work they had to charge me again I need my money back asap and someone to call me back asap”
  • “Credit card fraud”

Account Question:

  • “Garnished funds out of my account but no confirmation email for booking”

Staff Question:

  • “Customer service”

Activation/ Cancellation Question:

  • “Canceled reservation”

Other Question:

  • “Experience”
  • “Missing reservation”
  • “Pissed”

Compare Hotelogical Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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