Skip to content
Write review For Business
  • Login

Contact Hotel Madison Customer Service

Hotel Madison Phone Numbers and Emails

Toll-Free Number:

  • (833) 564-0200
Call customer service
Send Message

Customer Service:

  • (540) 564-0200

Events/ Guest Relations:

  • (540) 214-2283
    Group Events
  • (540) 214-2275

Hotel Madison Emails:

Accessibility
Events/ Guest Relations
General Info
Is this your business?

How to Contact Hotel Madison?

Most Popular Number:

(833) 564-0200

If you need to talk to a receptionist at the Hotel Madison about general information, the best is to call the toll-free Hotel Madison phone number 1-833-564-0200. If the receptionist cannot assist, your call will be transferred to someone who can help. For customer care issues, call 1-540-564-0200, and for guest relations 1-540-214-2283. If you want to book a group event or get more information about group events in general, call 1-540-214-2275. Before you phone customer service, look at the FAQs section on the website. In many instances, you'll get the answer to your question there. If you cannot find what you are looking for, call customer service, who will be able to assist with issues such as special and upcoming events, JMU parent loyalty, JMU alumni club, hotel accommodations, reservations, and more.

Some people prefer to communicate with the hotel in writing rather than calling customer service. You can use the Hotel Madison email system if you are such a person. For general information, send your email to info@hotelmadison.com. For reservations, email your requests or issues to reservations@hotelmadison.com. You can send your inquiries about events to info@hotelmadison.com. Customer service reads all the emails and responds within 2 to 3 working days. Thus, please call the hotel and don't send emails for urgent matters requiring immediate response or action.

You can request a person-to-person meeting with a senior hotel representative to discuss complex issues. Usually, these meetings take place at the Hotel Madison headquarters address. The headquarters is located at the corporate office of the Hotel Madison and Shenandoah Valley Conference Center, 710 S. Main Street, Harrisonburg, Virginia 22801, United States. When you contact headquarters to arrange a meeting, elaborate on the issue you want to discuss to ensure you meet the right representatives. The corporate address is also the mailing address.

Click "Contact Us" on the official Hotel Madison website to find all the hotel locations and contact information. Contact the venue nearest and most convenient to you for reservations, on-site event planning, scheduling accommodations during a JMU visit, and more.

PissedConsumer Club

Contact Information

Hotel Madison Website:

Hotel Madison Help Center:

Corporate Office Address:

Hotel Madison and Shenandoah Valley Conference Center
710 S. Main Street
Harrisonburg, Virginia 22801
United States

Compare Hotel Madison Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about Hotel Madison? What happened? What can we help you with?
Submit review Don't show this popup