For immediate assistance with reservations, finding a location, or other matters related to the hotel networks, contact the appropriate customer service manager via the following Hotel Indigo phone number: 1-888-211-9874. This line is valid in the United States and Canada. If you are in Europe, Middle East, or Africa, dial +800-2222-7172. The rest of the Hotel Indigo contacts are available after you visit the “Chat with us” page. If you want to book a room in one of the hotels, call 0800-800-180.
If you prefer written communication, send your questions and inquiries to the following Hotel Indigo email: stay@indigoeastend.com. This channel of communication is designed to ask for reservation assistance, share your feedback about being in one of the hotels, and handle general inquiries. Before sending your email, double-check that all necessary details are included. The letter must contain your name, contact information, and, if it’s necessary, payment screenshots. Such an approach will help the company manager better understand your matter and provide you with meaningful answers.
If you need to send legal documents or formal inquiries, use the following Hotel Indigo address: Hotel Indigo 1830 West Main Street, Rt. 25 Riverhead, New York 11901, United States. This is the central location for corporate operations and administrative management. By choosing to mail as a way of communication, keep in mind that in this case, the response time is longer compared to phone or email communication. If your matter is time-sensitive, dial the main telephone number or send a letter via email.
For online communication, visit the official Hotel Indigo website and click on the telephone handset icon in the top menu to talk with the manager here and now. For real-time communication, you can also click on the support number at the bottom under “Book online or call”. On the “Chat with us” page, you’ll find more options. There, you can click on the “Call us” button and follow one of the Hotel Indigo contacts or choose the “Submit a form” option to fill out the form you need. Additionally, the company provides an online chat option accessible in the lower-right corner.