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Contact Hotel Indigo Customer Service

Hotel Indigo Phone Numbers and Emails

Toll-Free Number:

  • (888) 897-0089
    Loyalty Program
Call customer service
Send Message

Customer Service:

  • (877) 834-3613
    Hotel in Malakal Island, Koror, Palau
  • (631) 369-2200
    Hotel in Riverhead, NY, USA
  • (800) 421-5162
    IHG One Rewards
  • (877) 846-3446
  • (888) 211-9874

Hotel Indigo Emails:

Customer Service
Hotel in Riverhead, NY, USA
Legal
DMCA Inquiries
Is this your business?

Hotel Indigo Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    76% phone 24% email
  • The best phone number to call Hotel Indigo is 8888970089. 50% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday and Thursday, while the shortest are on Monday and Wednesday.

  • Be prepared for the call as Hotel Indigo may ask you for the following information to identify you as a customer: phone number, first and last name or email.

View full overview ›

How to Contact Hotel Indigo?

Most Popular Number:

(888) 897-0089
Loyalty Program

For immediate assistance with reservations, finding a location, or other matters related to the hotel networks, contact the appropriate customer service manager via the following Hotel Indigo phone number: 1-888-211-9874. This line is valid in the United States and Canada. If you are in Europe, Middle East, or Africa, dial +800-2222-7172. The rest of the Hotel Indigo contacts are available after you visit the “Chat with us” page. If you want to book a room in one of the hotels, call 0800-800-180.

If you prefer written communication, send your questions and inquiries to the following Hotel Indigo email: stay@indigoeastend.com. This channel of communication is designed to ask for reservation assistance, share your feedback about being in one of the hotels, and handle general inquiries. Before sending your email, double-check that all necessary details are included. The letter must contain your name, contact information, and, if it’s necessary, payment screenshots. Such an approach will help the company manager better understand your matter and provide you with meaningful answers.

If you need to send legal documents or formal inquiries, use the following Hotel Indigo address: Hotel Indigo 1830 West Main Street, Rt. 25 Riverhead, New York 11901, United States. This is the central location for corporate operations and administrative management. By choosing to mail as a way of communication, keep in mind that in this case, the response time is longer compared to phone or email communication. If your matter is time-sensitive, dial the main telephone number or send a letter via email.

For online communication, visit the official Hotel Indigo website and click on the telephone handset icon in the top menu to talk with the manager here and now. For real-time communication, you can also click on the support number at the bottom under “Book online or call”. On the “Chat with us” page, you’ll find more options. There, you can click on the “Call us” button and follow one of the Hotel Indigo contacts or choose the “Submit a form” option to fill out the form you need. Additionally, the company provides an online chat option accessible in the lower-right corner.

PissedConsumer Club

Contact Information

Hotel Indigo Website:

Hotel Indigo Help Center:

Corporate Office Address:

Hotel Indigo
1830 West Main Street, Rt. 25
Riverhead, New York 11901
United States

Other Info (opening hours):

Additional Phone Number:

Book online - 0800-800-180

More contact details

Hotel Indigo Rating Based on 4 Reviews

Rating details

1.9
more details
Website
Facilities and Services
Quality of Food
Customer service

Rating stats

Rating trend

How Good is Hotel Indigo's Customer Service?

Lynda L Wjz
Lynda L Wjz
Feels Disappointed | Apr 21, 2023

I was very unsatisfied with the management at Hotel indigo in Sarasota Florida. My parents have stayed in that hotel for many years twice a year and always had good service. The manager Shannon May was extremely rude and confrontational. I had a very poor experience with the waitress in the hotel café, and when I voice this to Shannon Mae, she was non-helpful, non-apologetic, and her demeanor was very aggressive. I am very unhappy with the way they treat patrons and will never visit hotel indigo, in Sarasota again, also, I will stay at Marriott instead wherever I travel because customer service is so much better. I would expect someone in management, such as Shannon may to be helpful, kind, diplomatic, and try to resolve the patrons issue. She was none of this, and I am very disappointed that she is a manager there.

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Reginald J Lzu
Reginald J Lzu
Feels Disappointed | Dec 16, 2022

Terrible and ridiculous

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Adon Jdg
Adon Jdg
Feels Disappointed | Sep 30, 2022

Charged fraudulent charges on a card after paid in full through Orbitz on another card. Still not resolved

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Summary of Hotel Indigo Customer Service Calls

16 TOTAL
CALLS
00:00 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hotel Indigo?

Product/ Service Question:

  • “Complaint”
  • “Problem with visit”
  • “Internet”

Staff Question:

  • “Assault by a staff member”
  • “Direct number to hotel out of service and customer service number will not let me speak with anyone”

Payments and Charges Question:

  • “Charge on credit card”

Account Question:

  • “Account”

Other Question:

  • “It number”
  • “An absolutely god-awful experience”
  • “No ac. No front desk”

Compare Hotel Indigo Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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