Hotel Indigo Phone Numbers and Emails

Toll-Free Number:

  • (888) 897-0089
Send Message

Customer Service:

  • (877) 834-3613
  • (800) 421-5162
  • (877) 846-3446

General Info:

  • (631) 369-2200

Hotel Indigo Emails:

Customer Service
Legal
DMCA Inquiries
Is this your business?
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Hotel Indigo Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    76% phone 24% email
  • The best phone number to call Hotel Indigo is 8888970089. 50% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday and Thursday, while the shortest are on Monday and Wednesday.

  • Be prepared for the call as Hotel Indigo may ask you for the following information to identify you as a customer: phone number, first and last name or email.

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PissedConsumer Club

Contact Information

Hotel Indigo Website:

Hotel Indigo Help Center:

Corporate Office Address:

Hotel Indigo
1830 West Main Street, Rt. 25
Riverhead, New York 11901
United States

Hotel Indigo Rating Based on 4 Reviews

Rating details

1.9
more details
Website
Quality of Accommodation
Price Affordability
Facilities and Services

Rating stats

Rating trend

How Good is Hotel Indigo's Customer Service?

Lynda L Wjz
Lynda L Wjz
Feels Disappointed | Apr 21, 2023

I was very unsatisfied with the management at Hotel indigo in Sarasota Florida. My parents have stayed in that hotel for many years twice a year and always had good service. The manager Shannon May was extremely rude and confrontational. I had a very poor experience with the waitress in the hotel café, and when I voice this to Shannon Mae, she was non-helpful, non-apologetic, and her demeanor was very aggressive. I am very unhappy with the way they treat patrons and will never visit hotel indigo, in Sarasota again, also, I will stay at Marriott instead wherever I travel because customer service is so much better. I would expect someone in management, such as Shannon may to be helpful, kind, diplomatic, and try to resolve the patrons issue. She was none of this, and I am very disappointed that she is a manager there.

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Reginald J Lzu
Reginald J Lzu
Feels Disappointed | Dec 16, 2022

Terrible and ridiculous

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Adon Jdg
Adon Jdg
Feels Disappointed | Sep 30, 2022

Charged fraudulent charges on a card after paid in full through Orbitz on another card. Still not resolved

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Summary of Hotel Indigo Customer Service Calls

16 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hotel Indigo?

Staff Question:

  • “Assault by a staff member”
  • “Direct number to hotel out of service and customer service number will not let me speak with anyone”

Payments and Charges Question:

  • “Charge on credit card”

Account Question:

  • “Account”

Product/ Service Question:

  • “Internet”

Other Question:

  • “It number”
  • “An absolutely god-awful experience”
  • “Problem with visit”

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