Hotel Chocolat Phone Numbers and Emails

Customer Service:

  • +44 344 493 2323

Media:

  • +44 207 638 9571
    For financial press enquiries
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Hotel Chocolat Emails:

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Hotel Chocolat Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by email.

    Source Distribution
    39% phone 61% email
  • The best email to contact Hotel Chocolat is help@hotelchocolat.com. 100% of customers use this email address to address their issues and concerns.

  • The best phone number to call Hotel Chocolat is 443444932323. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Friday.

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How to Contact Hotel Chocolat Customer Service?

How to Contact Hotel Chocolat Customer Service?

If you need to get in touch with Hotel Chocolat representative, note down the following customer service number: 03444-93-23-23. Here the agent will help you to choose both chocolate treats for children, loved ones, family or friends, and corporate gifts for colleagues.
Want to call someone from the nearest shop? Visit the official website and click on the “Locations” in the upper left corner. Choose “Stores” from the drop-down list. Select the most convenient viewing option for you: on the map or in the form of the list. Click on the location you need and you’ll see store contacts.

The Hotel Chocolat headquarters is located in the United Kingdom at Mint House Newark Close, Royston SG8 5HL, United Kingdom. Apply here with your questions related to shopping or corporate issues. If you need to get in touch with the Manufacturing centre, write down the following company address: Hadley Park 3 Redwongs Way, Huntingdon PE29 7HF, United Kingdom. The distribution centre is located at Alpha Park Alpha Drive St Neots PE19 8JJ, United Kingdom. Want to visit the nearest shop? Find out its address on the same “Stores” page.

If you have non-urgent questions or prefer writing communication, email the Hotel Chocolat. For it, go to the “Contact Us” page from the bottom menu of the official site and fill out a contact form. Enter all data correctly, especially your telephone number, email address, and postcode. One of the online store customer service members will get in touch with you using one of the provided contacts. You can also join Facebook, Instagram, Twitter, and Pinterest social media and chat with the company specialist there. You’ll find links to corporate social media pages in the bottom menu of the official site.

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Contact Information

Hotel Chocolat Website:

Hotel Chocolat Help Center:

Corporate Office Address:

Hotel Chocolat
Mint House, Newark Close
Royston, Royston SG8 5HL
United Kingdom

Hotel Chocolat Rating Based on 3 Reviews

Rating details

2.4
more details
Product or Service Quality
Customer service
Advertised vs Delivered
Value for money

Rating stats

Rating trend

Summary of Hotel Chocolat Customer Service Calls

14 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hotel Chocolat?

Shipping and Delivery Question:

  • “Where is my order”
  • “Regarding delivery of an item that was not ordered”
  • “Unknown delivery”

Product/ Service Question:

  • “Broken machine”
  • “Podster broke”

Return/ Replace Question:

  • “Change an order”

Refund Question:

  • “Refund due last month”

Other Question:

  • “Getting prices”

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