Contact Hotel Chocolat Customer Service

The Client can also order items for delivery by a nominated date using the 'Standard to arrive by' option at checkout. Please note an extra day is required for deliveries to the Channel Islands, Northern Ireland and remote parts of the UK such as the Highlands and Islands. The option of Nominated Day AM delivery is also available and additional charges apply (1 item £6.95, 2 or more items £8.95). Please note UK Nominated & Next Day delivery is unavailable as an extra day is required for deliveries to the Channel Islands, Northern Ireland and remote parts of the UK such as the Highlands and Islands. Please note Saturday Delivery is unavailable to the Channel Islands, Northern Ireland and remote parts of the UK such as the Highlands and Islands. Hotel Chocolat will prepare The Client's order for The User as quickly as possible.

To read more: https://www.hotelchocolat.com/uk/help/delivery.html

To read more: https://www.hotelchocolat.com/uk/help/our-guarantee.html

Please read these Terms and Conditions carefully and ensure that The User of company services understand them before ordering any Goods from Hotel Chocolat's' Site. The Customer will be required to read and accept these Terms and Conditions when ordering Goods. If The User of company services do not agree to comply with and be bound by these Terms and Conditions, The Client of Hotel Chocolat will not be able to order Goods through Company's Site. These Terms and Conditions, as well as any and all Contracts are in the English language only. Mint House, Royston Hertfordshire, SG8 5HL United Kingdom. Hotel Chocolat may alter, suspend or discontinue Company's Site (or any part of it) at any time and without notice. The Company will not be liable to The User of company services in any way if Hotel Chocolat's' Site (or any part of it) is unavailable at any time and for any period. Consumers may only purchase Goods containing alcohol through Company's Site if they are at least 18 years of age.

To read more: https://www.hotelchocolat.com/uk/help/terms-and-conditions.html

At Hotel Chocolat Website are committed to keeping The Client's personal data safe and secure. Company's Privacy Policy gives The Customer detailed information on when and why The Company collect The Customer's personal information, how Hotel Chocolat intend to use it and how Website keep it secure. This Policy also sets out The Customer's right in relation to The User's personal information. This Policy works in conjunction with Hotel Chocolat's' terms and conditions and only applies to the personal information that Hotel Chocolat obtain, not information that may be collected from The User's interactions with third parties. Any changes Hotel Chocolat make to Company's Policy in the future will be posted on this page and, where appropriate, notified to The Client on the website or by e-mail. References to The User of company services and The Client's are references to customer or potential customers and users of Company's website. Hotel Chocolat will let The Customer know which entity will be the controller for The Customer's data for the purpose of Data Protection Legislation (as defined below) when The Client purchase a product or service with The Company

To read more: https://www.hotelchocolat.com/uk/privacy-policy.html