Contact Hospital for Special Surgery Customer Service

The Hospital for Special Surgery email address for written resolution of your inquiries is ContactCenterEngineering@hss.edu. This address connects you with the contact centre, where you can resolve various matters related to the hospital, such as requesting additional information about the clinic, seeking customer support, or addressing general concerns. Regarding the privacy policy, send a letter to webmanager@hss.edu.

The Hospital for Special Surgery's address, where the clinic's head office, with its administrative and other departments, is located, is 535 East 70th Street, New York, NY 10021, United States. You can visit it for corporate-related purposes, but a preliminary agreement is required regarding the exact time and purpose of your meeting. Additionally, official letters, documents, and other papers are accepted at the Hospital for Special Surgery address mentioned above.

The Hospital for Special Surgery's customer service team is available Monday through Friday from 8:00 a.m. to 5:00 p.m. ET. However, the company’s hours may vary by phone line. We recommend clarifying the schedule by contacting the company via email or by sending a message on their Facebook, X, Instagram, or LinkedIn page.

You can contact the medical institution online via the official Hospital for Special Surgery website. On the home page, scroll to the bottom menu. There, you’ll see a telephone number. Click on it to connect with the support manager. Additionally, you can follow the “Contact us” hyperlink at the bottom menu and follow the “this form” hyperlink in the “Questions?” block. After this action, you’ll be led to a separate page where choose the subject of inquiry from the list and then click on the “Next” button, and follow the further prompts.