Horizon Fitness Phone Numbers and Emails

Toll-Free Number:

  • (888) 878-9011
Send Message

Customer Service:

  • (844) 961-0329
    For shipping inquires
  • (888) 993-3199
  • (800) 962-3596

Technical Support:

  • (855) 396-2927

Horizon Fitness Emails:

Customer Service
For shipping inquires, Warranty
Sales/ Reservations
Technical Support
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Horizon Fitness Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    67% phone 33% email
  • The best phone number to call Horizon Fitness is 8888789011. 40% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Sunday and Monday.

  • People call Horizon Fitness mainly because of staff, product/ service, shipping and delivery.

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PissedConsumer Club

Contact Information

Horizon Fitness Website:

Horizon Fitness Help Center:

Corporate Office Address:

Horizon Fitness
No.999, Sec. 2, Dongda Rd. Daya Dist.
Taichung City, Taichung City 428

Other Info (opening hours):

Other Location:

1600 Landmark Drive

Cottage Grove, WI 53527

More contact details

Horizon Fitness Rating Based on 2 Reviews

Rating details

more details
Exchange, Refund and Cancellation Policy
Customer service
Product or Service Quality
Additional Fees

Rating stats

Rating trend

Summary of Horizon Fitness Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Horizon Fitness?

Staff Question:

  • “Treadmill service”
  • “Trademill service and repairing”

Product/ Service Question:

  • “Treadmill stopped working”

Shipping and Delivery Question:

  • “Wrong part was sent”

Other Question:

  • “Want to buy”
  • “Need to disassemble the treadmill to move it”
  • “Lube repair”

Compare Horizon Fitness To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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