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Contact Hooray Heroes Customer Service

How to Reach a Person at Hooray Heroes

Verified Contact Information

Customer Service Number:

  • 1-205-859-3826
    Order Cancellation
Call Now

Customer Service:

hello@hoorayheroes.com
Send Message

Hooray Heroes Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Hooray Heroes Phone Number
1 (205) 859-3826
Average Calls duration
19 seconds
Most Popular Hooray Heroes Email Address
hello@hoorayheroes.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
97% phone, 3% email
Common Reasons for Contact
Activation/ cancellation, return/ replace, shipping and delivery
View full overview

How to Contact Hooray Heroes?

The company has published a single customer service helpline (205) 859-3826 for all inquiries and assistance. It is recommended to use the Hooray Heroes phone number for order cancellations, order status and delivery inquiries, personalization changes, and product information. Additionally, customers can use it to reach the support team for returns, refunds, billing, payment issues, account support, and other general purposes during business hours.

Clients can use only one email address, hello@hoorayheroes.com, to reach Hooray Heroes’ customer service for all purposes. However, because it is the only email address, its responses are usually not immediate and can take several hours or even a day. Therefore, it is not recommended to relay urgent issues and concerns. In such cases, customers must call the agents for an immediate response. If the matter is confidential or sensitive, it is best to relay it by mail to the corporate office at 8 The Green, Suite # 12320, Dover, Delaware 19901, United States.

The Hooray Heroes contact hours are unspecified. Therefore, clients can submit their issues and inquiries through any channel and at any time of day. When available, the agent will review the request and respond. If the reply takes time, users can try to resolve their problems themselves by browsing the official website for information.

To consult the user support team via the Hooray Heroes website, open it in your browser and click on Contact Us on its homepage. On the next page, use the online form to reach the agents regarding order issues and other relevant purposes. That will require you to provide your full name, email address, order number, and some other details. Clients are also recommended to write a message explaining their issue so the agent can better address it. Once done, they can submit the request for the support team to review and reply via email. In addition to the contact request form, users can reach Hooray Heroes’ customer service via email, official helplines, or in person, depending on their preference. They can also explore the FAQ section or connect with the agents on Facebook, Instagram, YouTube, TikTok, and Pinterest for regular updates.

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Contact Information

Hooray Heroes Website:

Hooray Heroes Help Center:

Corporate Office Address:

Hooray Studios, Inc.
8 The Green, Suite # 12320
Dover, Delaware 19901
United States

Why Customers Call Hooray Heroes?

Top Reasons of Customers Calls

  • Shipping and Delivery 41%
  • Customer Inquiries & Issues 22%
  • Activation/ Cancellation 15%
  • Return/ Replace 11%
  • Request for Information 7%
  • Payments and Charges 4%

Shipping and Delivery

41%
  • "Shipping"
  • "Order issue"
  • "Package has a problem"

Customer Inquiries & Issues

22%
  • "Late order"
  • "Order TROUBLE"
  • "Order mistake"

Activation/ Cancellation

15%
  • "cancel order"
  • "Cancel my order"

Return/ Replace

11%
  • "My address was incorrect on order need to update"
  • "Wanted to change address"
  • "Change in order"

Request for Information

7%
  • "Help on package shipping"
  • "Place an order"

Payments and Charges

4%
  • "Payment"

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Frequently Asked Questions

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