Michael in the cancellations department of Homeserve is the most rude and *** human being I have ever spoken to. He was being rude to the 84 year old man I was trying to help.

You should be ashamed Michael. People should not speak to the elderly in such a manner and this Michael is beyond an ***. Your mother would be ashamed of you!!!!

Homeserve seem to prey on the elderly among us and seem to think that it is ok to bully people, well listen up Homeserve it's really not.

Do not touch with a barge pole!!!! A disgrace

Location: London, England

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I had a feeling, glad I read your review first. Thanks.


Hi Mr Paul,

I'm sorry to hear about your experience with HomeServe and the issues you have described with your central heating system.

Many customers of HomeServe are satisfied with the service that we provide but we realise that sometimes mistakes do happen.

When someone tells us they’re unhappy, we always listen, investigate and work hard to put things right.

I note from your review that you’ve ongoing concerns that you’d like to be reviewed.

Please contact us via heretohelp@***.com with your contact details and we’ll get back to you as soon as possible.

Once again, please accept our sincere apologies for any inconvenience caused.

Kind regards Jackie Here To Help Team HomeServe


HOMESERVE ARE THE PITS. They just want your money but have several clause in place to avoid repairs on central heating systems so People Please AVOID taking up any form of policy with this unscrupulous company and not to mention a record fine by the FCA of 30 Milton odd and just looking forward to being compensated for their ignorance and refusal to put things right.

May they be put out of service for good and made to refund both past and present unhappy customers.

Mr T Paul (A long suffering Ex customer who still has issues which need to be settled.



I'm sorry to hear about your experience with one of our colleagues at HomeServe when you were trying to help a gentleman out.

We always aim to offer the best customer service possible and I’m sorry that this wasn't what you experienced on this occasion. If you'd like to discuss your concerns any further please email heretohelp@***.com. I look forward to hearing from you soon.

Kind regards


Here To Help Team


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