To reach out to the customer service specialist, use the following HomeSense phone number: 855-660-4663. There, you can talk about a certain model of furniture, rug, painting, or other products for the home, as well as resolve order inquiries, ask about the return process, and find out about the company in general. Be sure to have your order number, the product name, and questions prepared when communicating with the HomeSense customer service manager. This will help to expedite the communication process.
The company does not provide a direct HomeSense email address where you can connect with the customer service specialist in writing. Instead, you can send a letter via a contact form available on the “Customer Service” page of the official company website.
The HomeSense headquarters is located in the United States at 770 Cochituate Road, Framingham, MA 01701, United States. This location functions as a central hub where sales, marketing, customer support, and other departments perform key operations. You can use the mentioned HomeSense address to mail paper correspondence. In this case, ensure that you include all relevant information that indicates the nature of your query.
The HomeSense hours for customer support are Monday through Friday from 9 a.m. to 6 p.m. EST. Regarding the store's schedule, it varies by location. So, we recommend that you follow “Find stores” in the top menu of the company’s site and choose your state to see actual opening hours under the clock icon.
You can contact the support team online via the “Customer Service” page of the HomeSense website. To go to it, follow “Customer Service” at the bottom menu. You’ll see a contact form where. In it, indicate your name, email address, street address, and other data, as well as describe your inquiry in the “Message” field in detail, then click on the “Submit” button to send a letter to the customer care team.
