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Contact HomeLight Customer Service

HomeLight Phone Numbers and Emails

Toll-Free Number:

  • (855) 999-7959
Call customer service
Send Message

Customer Service:

  • (916) 249-4122
  • (831) 498-1967

HomeLight Emails:

Customer Service
Jobs/ Career
Legal
Media
PR Inquiries
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How to Contact HomeLight?

Most Popular Number:

(855) 999-7959
Total calls: 69 Issues resolved: 2 Last call: May 12, 2025
author avatar
PissedConsumer Reporter

To reach the Homelight customer service representative in real-time by phone, dial 916-249-4122 or 855-999-7959. Both lines will be useful if you are interested in the company or its services. Regarding BBYS Program Fee Payment, apply to the company at 415-906-7541. If you are interested in BBYS Loan Payoff, call 415-906-3304. Have privacy policy inquiries? Dial 831-498-1967.

If you need to contact the Homelight customer service team in writing, send a letter to the following email: support@homelight.com. Use it for a wide range of matters related to the company. Have privacy policy inquiries? Use the following HomeLight contact: legal@homelight.com. You can also chat with the company manager on one of the social media pages. To go to the social network where you used to communicate, the company has placed appropriate clickable icons at the bottom of its site.

The HomeLight headquarters is located in the United States at HomeLight, Inc. 1375 North Scottsdale Road, Suite 140 Scottsdale, Arizona 85257, United States. As the key departments are concentrated there, you can meet with representatives of one of them to discuss corporate-related matters. Before you visit the main office, familiarize yourself with the Homelight address on the map to better orient your route.

The company’s customer support team operates Monday through Friday during the following business hours: from 7 a.m. to 5 p.m. This schedule is based on the MST time zone. So, keep it in mind before applying to the company via the mentioned telephone number or email address. Since specialists can make changes to the company schedule, recheck the business hours for relevance. Such an opportunity is available on the official company website. To use it, move the mouse cursor over “My Account” in the top menu and follow “Contact Us”.

HomeLight Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    88% phone 12% email
  • The best phone number to call HomeLight is 8559997959. 75% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.

  • People call HomeLight mainly because of account, request for information, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

HomeLight Website:

HomeLight Help Center:

Corporate Office Address:

HomeLight, Inc.
1375 North Scottsdale Road, Suite 140
Scottsdale, Arizona 85257
United States

Other Info (opening hours):

Locations:

100 California Street,

Suite 800,

San Francisco,

California 94111


1201 3rd Ave,

23rd floor,

Seattle,

Washington 98101


40 Wooster St,

New York,

New York 10013

More contact details

HomeLight Rating Based on 5 Reviews

Rating details

2.0
more details
Product or Service Quality
Location
Diversity of Products or Services
Price Affordability

Rating stats

Rating trend

Summary of HomeLight Customer Service Calls

92 TOTAL
CALLS
01:02 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call HomeLight?

Account Question:

  • “Getting into my account”
  • “Online account problem”
  • “I didn't sign up for homelight”

Request for Information Question:

  • “Need help”
  • “To make an enquiry”
  • “Confirm referral”

Payments and Charges Question:

  • “Need invoice for a closing”
  • “Charged for another no show”

Product/ Service Question:

  • “System malfunctioning”
  • “Broken head on curved trimmer from Home Depot”

Activation/ Cancellation Question:

  • “Cancel home owners policy”

Refund Question:

  • “Refund”

Other Question:

  • “Sell my home at 501 CROMER road Anderson”
  • “My leads”
  • “Referal agreement”

Compare HomeLight Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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