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Contact HomeLight Customer Service

How to Reach a Person at HomeLight

Verified Contact Information

Toll-Free Number:

  • 1-855-999-7959
Call Now
Send Message

Customer Service:

  • 1-415-906-3304
    BBYS Loan Payoff
  • 1-415-906-7541
    BBYS Program Fee Payment
  • 1-888-688-0350
    Buying or Selling
  • 1-916-249-4122
  • 1-831-498-1967

Customer Service:

closings@homelight.com
HomeLight Closings
support@disclosures.io
HomeLight Listing Management
pplclosings@homelight.com
Pay Per Lead
lenders@homelight.com

Jobs/ Career:

jobs@homelight.com

Legal:

privacy@homelight.com
Privacy Inquiries
legal@homelight.com

Media:

pr@homelight.com
PR Inquiries

HomeLight Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular HomeLight Phone Number
1 (855) 999-7959
Average Calls duration
1 minute
Most Popular HomeLight Email Address
support@disclosures.io
Issue Resolution Rate
Low (10% reported full resolution)
HomeLight Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
View full overview

How to Contact HomeLight?

To reach the Homelight customer service representative in real-time by phone, dial 916-249-4122 or 855-999-7959. Both lines will be useful if you are interested in the company or its services. Regarding BBYS Program Fee Payment, apply to the company at 415-906-7541. If you are interested in BBYS Loan Payoff, call 415-906-3304. Have privacy policy inquiries? Dial 831-498-1967.

If you need to contact the Homelight customer service team in writing, send a letter to the following email: lenders@homelight.com. Use it for a wide range of matters related to the company. Have privacy policy inquiries? Use the following HomeLight contact: legal@homelight.com. You can also chat with the company manager on one of the social media pages. To go to the social network where you used to communicate, the company has placed appropriate clickable icons at the bottom of its site.

The HomeLight headquarters is located in the United States at HomeLight, Inc. 1375 North Scottsdale Road, Suite 140 Scottsdale, Arizona 85257, United States. As the key departments are concentrated there, you can meet with representatives of one of them to discuss corporate-related matters. Before you visit the main office, familiarize yourself with the Homelight address on the map to better orient your route.

The company’s customer support team operates Monday through Friday during the following business hours: from 7 a.m. to 5 p.m. This schedule is based on the MST time zone. So, keep it in mind before applying to the company via the mentioned telephone number or email address. Since specialists can make changes to the company schedule, recheck the business hours for relevance. Such an opportunity is available on the official company website. To use it, move the mouse cursor over “My Account” in the top menu and follow “Contact Us”.

PissedConsumer Club

Contact Information

HomeLight Website:

HomeLight Help Center:

Corporate Office Address:

HomeLight, Inc.
1375 North Scottsdale Road, Suite 140
Scottsdale, Arizona 85257
United States

Other Info (opening hours):

Locations:

100 California Street,

Suite 800,

San Francisco,

California 94111


1201 3rd Ave,

23rd floor,

Seattle,

Washington 98101


40 Wooster St,

New York,

New York 10013

More contact details

How Customers Rate HomeLight Support?

5.0 / 5
Good

Based on 103 calls to HomeLight customer support through PissedConsumer.com and 1 survey response.

Total Calls
103
Avg Call Duration
01:03
Issues Resolved
10%

Why Customers Call HomeLight?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 47%
  • Account 24%
  • Request for Information 18%
  • Payments and Charges 3%
  • Product/ Service 3%
  • Activation/ Cancellation 2%
  • Refund 2%
  • Fraud & Security Issues 2%

Customer Inquiries & Issues

47%
  • "Homelight chain saw parts"
  • "problems with webstie"
  • "I'm an agent"

Account

24%
  • "My account"
  • "Agent login"
  • "Agent account"

Request for Information

18%
  • "I'm a realtor, and would like to speak to someone prior to signing up. Thank you"
  • "Want to talk to a customer rep about my house"
  • "Need help"

Payments and Charges

3%
  • "Need invoice for a closing"
  • "Charged for another no show"

Product/ Service

3%
  • "System malfunctioning"
  • "Broken head on curved trimmer from Home Depot"

Activation/ Cancellation

2%
  • "Cancel home owners policy"

Refund

2%
  • "Refund"

Fraud & Security Issues

2%
  • "possible scam"

Compare HomeLight Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

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