HomeFix Custom Remodeling - HomeFix - Sales Manager Review from Burke, Virginia
I have experienced deceptive if not false advertising by the sales department. I originally had one estimate for a roof which I rejected due to it being too high.
Subsequently, I was called by the sales department and asked if I was still looking. I said yes but I have an estimate of xxxx dollars and they said they would match it. They called me twice with same information and said the offer was only available within 24 hours and I had to schedule a meeting within 24 hours. I said only if u guarentee that your phone ice will match the amount I gave them.
The sales rep said let me recheck and came back and said yes. I scheduled the appointment and when the sales rep/marketing manager showed up and gave the estimate it was $7000 more than the quote over the phone.
This is very deceptive and to me false advertising if not dishonest. So beware , in my opinion there seems to be a lack of integrity and dishonesty
Reason of review: Poor customer service.
Location: Burke, Virginia
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Comments
Please avoid publishing any personal information and promotional content
Wish i had read this earlier!!!!