For accounting and billing concerns, call Homebase Scheduling customer service at 1-628-204-3443. Call the only published Homebase Scheduling phone number for all other issues or questions: 1-415-951-3831. The agent answering your call will assist you or transfer your call to someone who can help.
If you prefer to express your concerns in writing rather than discuss them on the phone, use the Homebase Scheduling email system. Send all your emails to help@joinhomebase.com. Customer service reviews all emails and will respond within 2 to 3 working days. If you have an urgent issue that requires immediate action, don't send an email but call customer service. There is a dedicated email address for press inquiries. If you are from the media, email your requests and questions to press@joinhomebase.com.
People can request an appointment with a senior company representative to discuss complex issues. Such meetings take place at the Homebase Scheduling Office. You can send a detailed letter to headquarters if you can't visit the office. The street address is also the mailing address. The Homebase Scheduling office is located at Homebase, Inc., 835 Howard St, Floor 2, San Francisco, California 94103, United States.
The support team can be contacted via the Homebase Scheduling website. Go to the website and click on "Contact support." Choose the category you need and click on it. The categories include getting started, Homebase payroll, integrations, and pay any day. After you've clicked a category, a form will appear on your screen. Fill out the form by following the prompts. The support team will respond as soon as possible.
