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Home Depot Campbell Rive has the worst customer service I have ever experienced. We bought a dishwasher from Home Depot and the wrong one was delivered.
We went back to the store to let them know and the sales guys was VERY rude, his exact words were - too bad! Seriously? We spoke to the manager who ordered us the right dishwasher (so we thought). 2 months later - went back to Home Depot SEVERAL times, they kept saying the manager would call us back within the hour, never happened .
. the dishwasher was never ordered.. . .
reordered again. a few weeks later, a used, smelly, moldy dishwasher showed up!! I could not believe it! Finally after many many months, the right dishwasher was ordered and delivered but they did promise to have it installed and this was never done.
oh, but this isnt where it ends. the same time we ordered the dishwasher, we ordered custom blinds for the whole house. The blinds came in in April we supposed to be installed and it is now September and they are all still not installed. Keep calling and calling and nothing!!
Dont shop at Home Depot in Campbell River, worst Customer service EVER!! (besides cashiers whom are wonderful)
User's recommendation: Dont shop theew.
Preferred solution: Apology.
Home Depot Canada Cons: Bad bad customer service in most departments.