Polsteins Home and Beyond
I ordered some fixture parts from this "company" and what they sent was wrong.Not only did it not look anything like the item on-line it in fact was a completely different electrical good - unusable to me.
I called and asked them to pay for the return shipping. They refused and told me quote "on-line photos are for illustration purposes only. Most of our customers don't use photos when ordering". False.
This was an on-line order. Everyone uses photos! How else do you order?! Also, 2 sockets of a different type which were actually the right item (photo matched the item) arrived smashed because they had no packaging.
Not just poor packaging but none at all.
Just a pile of porcelain sockets in a box.Replacements have yet to arrive.
More Review Details
- Monetary loss:
- Product or service
- Porcelain Sockets
- Review category
- Household Services