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Contact Holidu Customer Service

Holidu Phone Numbers and Emails

Customer Service:

  • +498 921 557 1429
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Holidu Emails:

Customer Service
Jobs/ Career
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Holidu Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Holidu Customer Service is rated at 3 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    79% phone 21% email
  • The best phone number to call Holidu is +498 921 557 1429.

  • The longest wait times are on Tuesday, while the shortest are on Sunday.

  • People call Holidu mainly because of request for information, activation/ cancellation, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Holidu Website:

Holidu Help Center:

Corporate Office Address:

Holidu GmbH
Riesstrasse 24
Bayern 80992
Germany

Holidu Rating Based on 1 Reviews

Rating details

1.0
more details
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Customer service
Reliability

Rating stats

Rating trend

Summary of Holidu Customer Service Calls

70 TOTAL
CALLS
00:00 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Holidu?

Request for Information Question:

  • “No booking confirmation”
  • “I urgently need to talk to a person”
  • “Verification”

Payments and Charges Question:

  • “My payment hasn’t gone through”
  • “Charged my Card without permission”
  • “Fraud”

Activation/ Cancellation Question:

  • “Cancel reservation”
  • “To cancel a reservation”
  • “Our booking suddenly has been cancelled”

Product/ Service Question:

  • “I am trying to book a house”
  • “Complaint”
  • “Cannot connect with my next visitor”

Refund Question:

  • “Refund complaint”
  • “Security reason, emergency, refund”

Return/ Replace Question:

  • “Landlord has not returned deposit”
  • “Change villa dates”

Account Question:

  • “Account”

Website/ Application Question:

  • “Joining your site”

Other Question:

  • “Want to pay for my stay”
  • “Annulering”
  • “Appartement vreselijk,1 nacht geslapen, daarna weg gegaan willen compensatie, ook veel te duur geweest.,hebben nu iets anders,mooi en veel goedkoper.”

Compare Holidu Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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