Company has verified representatives
Holiday Systems International is a paying client of Pissed Consumer and utilizes its services to proactively identify and correct customer service issues.
Submit review ›

What Their Customers Are Saying
All testimonials are provided and verified by Holiday Systems International . Verified testimonials on Pissed Consumer is a paid feature of the platform.

I can't say enough about their staff. They patiently answered all my questions, assisted me with all my travel plans, did OUTSTANDING job overall. The staff are always helpful, professional and an asset to the company. Keep up the GREAT work!!! Amanda, Roseville, CA Read more

First of all, I want to thank HSI for the expert tutelage in finding the perfect hotels to accommodate me during a trying time. Although the notice was short, each agent listened carefully to my unique situation. I appreciate that. The patience and professionalism demonstrated is unmatched. They’re personable, they don't give up and they made it possible for me to enjoy an excellent, last minute, restful vacation. I would highly recommend HSI... Read more

It was a great experience. It is great working with HSI. Their costs are less, their service is great and their people work to get us what we want. - William & Sherlene, Chandler, AZ Read more

Advanced
search
loading...
More Less
Holiday Systems International's reply to:

Holiday Systems International (HSI) is dedicated to delivering outstanding service and value. We are very concerned to read of your dissatisfaction and we are disappointed that we were unable to address your concerns. We are disappointed to learn that you discouraged with the Cash Exchange program. We are the only company in the industry that offers this type of cash reimbursement for maintenance fees in exchange for the occupancy rights to... Read more

Was this review helpful? 0 0

Holiday Systems International (HSI) is dedicated to delivering outstanding service and value. We are disappointed to read of your experience at Villa Sol. Please understand, the Villa Sol marketing entity is a separate entity from HSI and HSI has no employees working at any sales locations, including Villa Sol. All marketing entities operate under specific independent contractor agreements, which include many consumer safeguards. If you... Read more

Was this review helpful? 1 0

HSI is absolutely dedicated to your satisfaction as a client. When purchasing a vacation package, there are occasions when a variety of products and service options are discussed, and this can sometimes be confusing. However, I can assure you that HSI does not offer to lease or rent weeks on behalf of its clients under any circumstances. HSI does offer a Cash Exchange program, and one choice each client has under this program is to use the... Read more

Was this review helpful? 0 0
Holiday Systems International's reply to:

Holiday Systems International (HSI) is dedicated to delivering outstanding service and value. We are very concerned to read of your experience with your third-party purchase and we encourage you to please contact us directly so we can help you with those concerns. Please understand, the marketing entity that enrolled you into the HSI program is a separate entity from HSI and HSI has no employees working at any sales locations. All marketing... Read more

Was this review helpful? 2 0

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

I can't say enough about their staff. They patiently answered all my questions, assisted me with all my travel plans, did OUTSTANDING job overall. The staff are always helpful, professional and an asset to the company. Keep up the GREAT work!!! Amanda, Roseville, CA Read more

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

First of all, I want to thank HSI for the expert tutelage in finding the perfect hotels to accommodate me during a trying time. Although the notice was short, each agent listened carefully to my unique situation. I appreciate that. The patience and professionalism demonstrated is unmatched. They’re personable, they don't give up and they made it possible for me to enjoy an excellent, last minute, restful vacation. I would highly recommend HSI... Read more

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

It was a great experience. It is great working with HSI. Their costs are less, their service is great and their people work to get us what we want. - William & Sherlene, Chandler, AZ Read more

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

My husband and I have been members for several years and every time we have called or needed assistance the HSI Staff has provided excellent service. They truly understand what excellent customer service is and how to provide it time after time! Keep up the fantastic work! - Zackery, Missouri City, TX Read more

Holiday Systems International (HSI) is dedicated to delivering outstanding service and value. We are very concerned when we get a complaint from one of our Resorts, NOT our member, regarding a guest issue. In this case, the basis of the Resort’s complaint concerned: 1. Threatened physical harm to their security guard, who you allegedly pursued in an aggressive manner through the parking area. This action resulted in the summons of the local... Read more

Was this review helpful? 3 1

A number of years back I did have a complaint about HSI but they got right on it and resolved it. An officer (Neil) called me and stayed in contact over the next year to be certain that we were taken care of. We have booked many events with them and though they may not have the inventory of an RCI or an Interval International they work hard to fill what you ask for given a reasonable amount of time to work on a timeshare exchange. They bend over... Read more

Was this review helpful? 2 3

Had an experience with Holiday Systems International?

Did not find what you were looking for?
× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Holiday Systems International. However, many companies do monitor reviews on our site.

 
×
You are reading about Holiday Systems International.
Filing a new complaint about
×