HobbyTown Phone Numbers and Emails

Toll-Free Number:

  • (844) 714-3445
    Toll Free

Customer Service:

  • (888) 494-9760
    Gift Cards
  • (530) 894-5041
    International or Local

Headquarters:

  • (402) 434-5050
    International or Local

HobbyTown Email:

Customer Service
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Contact Information

HobbyTown Website:

HobbyTown Help Center:

Corporate Office Address:

HobbyTown Corporate
1133 Libra Dr
Lincoln, Nebraska 68512
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00 am - 5:00 pm PST


Additional Address:


HobbyTown Online Sales

424 Otterson Drive Ste 160

Chico, CA 95928 US

HobbyTown Rating Based on 5 Reviews

Rating details

2.6
more details
Diversity of Products or Services
Customer service
Value for money
Price Affordability

Rating stats

Rating trend

Summary of HobbyTown Customer Service Calls

21 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call HobbyTown?

Request for Information Question:

  • “I need to talk to customer service”
  • “Question on my purchase”
  • “Tech question”

Shipping and Delivery Question:

  • “Didnt receive package”

Return/ Replace Question:

  • “Return”

Activation/ Cancellation Question:

  • “Cancel order”

Refund Question:

  • “Incorrect refund”

Other Question:

  • “Rc malfunction”
  • “Traxxas maxx”
  • “Bad car”

About

Summary

HobbyTown is a large retail hobby franchise. The company was founded by Merlin Hayes, Mary Hayes, and Thom Walla in 1986 as HobbyTown Unlimited Inc. Its headquarters is based in Lincoln, Nebraska, United States. HobbyTown offers a broad range of products under the following categories: Helicopters, Airplanes, Drones, Boats, and FPV Racing. The company also specializes in rock crawlers, cars, and trucks. Available payment options are Visa, MasterCard, American Express, and Discover. Buyers can also use PayPal service. HobbyTown accepts returns within 30 calendar days of purchase. It ships their merchandise via UPS, USPS, DHL, and APC carriers. Delivery times are not guaranteed.

HobbyTown reviews and complaints

HobbyTown is ranked 56 out of 612 in Entertainment category

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