Contact HobbyTown Customer Service
HobbyTown Phone Numbers and Emails
Toll-Free Number:
-
(844) 714-3445Toll Free
Customer Service:
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(888) 494-9760Gift Cards
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(530) 894-5041International or Local
Headquarters:
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(402) 434-5050International or Local
HobbyTown Email:
HobbyTown Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
HobbyTown Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call HobbyTown is 8447143445. 68% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Tuesday.
People call HobbyTown mainly because of request for information, return/ replace and activation/ cancellation.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
HobbyTown Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call HobbyTown is 8447143445. 68% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Tuesday.
People call HobbyTown mainly because of request for information, return/ replace and activation/ cancellation.
The best email to contact HobbyTown is customerservice@hobbytown.com.
Contact Information
HobbyTown Website:
HobbyTown Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00 am - 5:00 pm PST
Additional Address:
HobbyTown Online Sales
424 Otterson Drive Ste 160
Chico, CA 95928 US
Summary of HobbyTown Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call HobbyTown?
Request for Information Question:
- “Technical support”
- “I need to talk to customer service”
- “Question on my purchase”
Return/ Replace Question:
- “Return”
Product/ Service Question:
- “Product ordered. Never received. No help from store.”
Shipping and Delivery Question:
- “Didnt receive package”
Activation/ Cancellation Question:
- “Cancel order”
Refund Question:
- “Incorrect refund”
Other Question:
- “Sales”
- “Unhappy with a location”
- “Rc malfunction”
About
HobbyTown is a large retail hobby franchise. The company was founded by Merlin Hayes, Mary Hayes, and Thom Walla in 1986 as HobbyTown Unlimited Inc. Its headquarters is based in Lincoln, Nebraska, United States. HobbyTown offers a broad range of products under the following categories: Helicopters, Airplanes, Drones, Boats, and FPV Racing. The company also specializes in rock crawlers, cars, and trucks. Available payment options are Visa, MasterCard, American Express, and Discover. Buyers can also use PayPal service. HobbyTown accepts returns within 30 calendar days of purchase. It ships their merchandise via UPS, USPS, DHL, and APC carriers. Delivery times are not guaranteed.
HobbyTown is ranked 90 out of 2106 in Entertainment category
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